{"id":1381,"date":"2018-12-07T11:13:34","date_gmt":"2018-12-07T04:13:34","guid":{"rendered":"https:\/\/bizuni.vn\/clip-hay\/?p=1381"},"modified":"2022-10-15T22:48:01","modified_gmt":"2022-10-15T15:48:01","slug":"5-phuong-phap-giup-ban-cai-thien-giao-tiep-voi-nhan-vien-2","status":"publish","type":"post","link":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/5-phuong-phap-giup-ban-cai-thien-giao-tiep-voi-nhan-vien-2\/","title":{"rendered":"5 PHU\u01a0NG PH\u00c1P C\u1ea2I THI\u1ec6N GIAO TI\u1ebeP V\u1edaI NH\u00c2N VI\u00caN"},"content":{"rendered":"

Giao ti\u1ebfp qua ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 x\u1ea3y ra nhi\u1ec1u h\u01a1n qua l\u1eddi n\u00f3i<\/i><\/em>\u00a0<\/i><\/em><\/strong><\/p>\n

Nh\u00e0 gi\u00e1o d\u1ee5c ng\u01b0\u1eddi M\u1ef9 – \u00c1o Peter Drucker t\u1eebng n\u00f3i, \u201c Giao ti\u1ebfp x\u1ea3y ra trong t\u00e2m tr\u00ed c\u1ee7a ng\u01b0\u1eddi nghe, kh\u00f4ng ph\u1ea3i c\u1ee7a ng\u01b0\u1eddi n\u00f3i.\u201d Nh\u1eefng \u0111i\u1ec1u quan tr\u1ecdng kh\u00f4ng ph\u1ea3i ch\u1ec9 l\u00e0 nh\u1eefng g\u00ec m\u00e0 CEO n\u00f3i ho\u1eb7c vi\u1ebft, m\u00e0 c\u00f2n bao g\u1ed3m nh\u1eefng g\u00ec nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n nghe v\u00e0 quan s\u00e1t \u0111\u01b0\u1ee3c.<\/p>\n

H\u00e3y \u0111\u1ec3 \u00fd \u0111i\u1ec1u n\u00e0y, v\u00e0 sau \u0111\u00e2y l\u00e0 n\u0103m c\u00e1ch \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng giao ti\u1ebfp c\u1ee7a b\u1ea3n th\u00e2n trong khi ph\u00e1t tri\u1ec3n c\u00f4ng ty c\u1ee7a m\u00ecnh.<\/p>\n

1. Ch\u00fa \u00fd \u0111\u1ebfn Ng\u00f4n ng\u1eef c\u01a1 th\u1ec3<\/b><\/strong><\/h2>\n

Giao ti\u1ebfp qua ng\u00f4n ng\u1eef h\u00ecnh th\u1ec3 x\u1ea3y ra nhi\u1ec1u h\u01a1n qua l\u1eddi n\u00f3i. C\u00e1ch b\u1ea1n b\u01b0\u1edbc \u0111i, li\u1ec7u b\u1ea1n c\u00f3 l\u1eafng nghe v\u1edbi n\u1ee5 c\u01b0\u1eddi tr\u00ean m\u00f4i hay \u0111\u1ea3o m\u1eaft khi ng\u01b0\u1eddi kh\u00e1c \u0111ang n\u00f3i ph\u1ea3n \u00e1nh nh\u1eefng g\u00ec b\u1ea1n ngh\u0129 nhi\u1ec1u h\u01a1n b\u1ea5t k\u00ec l\u1eddi n\u00f3i n\u00e0o b\u1ea1n c\u00f3 th\u1ec3 th\u1ed1t l\u00ean. Khoanh tay tr\u01b0\u1edbc ng\u1ef1c th\u1ec3 hi\u1ec7n r\u1eb1ng b\u1ea1n kh\u00f4ng th\u00edch nghe \u00fd t\u01b0\u1edfng m\u1edbi, n\u00ean h\u00e3y ch\u00fa \u00fd \u0111\u1ebfn c\u00e1c tin nh\u1eafn kh\u00f4ng l\u1eddi m\u00e0 b\u1ea1n \u0111ang g\u1eedi cho c\u00e1c nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh qua ng\u00f4n ng\u1eef h\u00ecnh th\u1ec3.<\/p>\n

2. Th\u00f4ng th\u1ea1o nhi\u1ec1u h\u00ecnh th\u1ee9c giao ti\u1ebfp kh\u00e1c nhau<\/b><\/strong><\/h2>\n

M\u1ed7i ng\u01b0\u1eddi c\u00f3 m\u1ed9t c\u00e1ch ti\u1ebfp nh\u1eadn th\u00f4ng tin kh\u00e1c nhau. M\u1ed9t s\u1ed1 ng\u01b0\u1eddi th\u00edch \u0111\u1ecdc, m\u1ed9t s\u1ed1 ng\u01b0\u1eddi th\u00edch nghe, v\u00e0 c\u00f3 m\u1ed9t s\u1ed1 ng\u01b0\u1eddi c\u1ea7n c\u00f3 nh\u1eefng h\u00ecnh \u1ea3nh c\u1ee5 th\u1ec3 minh ho\u1ea1. C\u00f3 ng\u01b0\u1eddi s\u1ebd kh\u00f4ng ho\u00e0i nghi cho \u0111\u1ebfn khi b\u1ea1n tr\u1ef1c ti\u1ebfp trao \u0111\u1ed5i v\u1edbi h\u1ecd, ng\u01b0\u1eddi kh\u00e1c s\u1ebd kh\u00f4ng ch\u1eafc ch\u1eafn cho \u0111\u1ebfn khi b\u1ea1n n\u00f3i chuy\u1ec7n v\u1edbi c\u1ea3 nh\u00f3m. N\u1ebfu b\u1ea1n mu\u1ed1n l\u00e0 m\u1ed9t nh\u00e0 ngo\u1ea1i giao hi\u1ec7u qu\u1ea3, b\u1ea1n c\u1ea7n th\u00f4ng th\u1ea1o t\u1ea5t c\u1ea3 c\u00e1c c\u00e1ch giao ti\u1ebfp tr\u00ean.<\/p>\n

4. Vi\u1ebft v\u00e0 chia s\u1ebb k\u1ebf ho\u1ea1ch, b\u00e1o c\u00e1o \u0111\u1ecbnh k\u00ec<\/strong><\/h2>\n

\"56747214_6118561163266_1564686405890736128_n\"<\/p>\n

Khi m\u1edf r\u1ed9ng quy m\u00f4 c\u00f4ng ty ho\u1eb7c doanh nghi\u1ec7p, nh\u1ecbp \u0111\u1ed9 l\u00e0m vi\u1ec7c tr\u1edf n\u00ean d\u1ed3n d\u1eadp v\u00e0 nh\u00e2n vi\u00ean \u1edf m\u1ecdi v\u1ecb tr\u00ed \u0111\u1ec1u c\u1ea7n quy\u1ebft \u0111\u1ecbnh nhanh ch\u00f3ng. CEO c\u1ea7n ph\u1ea3i c\u00f3 lu\u1eadt l\u1ec7 r\u00f5 r\u00e0ng v\u1ec1 c\u00e1ch l\u00e0m vi\u1ec7c, \u0111\u1ec3 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 ra quy\u1ebft \u0111\u1ecbnh m\u00e0 kh\u00f4ng c\u1ea7n ph\u1ea3i ki\u1ec3m tra l\u1ea1i v\u1edbi qu\u1ea3n l\u00fd ho\u1eb7c CEO m\u1ed7i khi c\u00f3 v\u1ea5n \u0111\u1ec1 x\u1ea3y ra.<\/p>\n

\u201cNgo\u1ea1i l\u1ec7\u201d n\u1eb1m ngo\u00e0i kh\u1ea3 n\u0103ng x\u1eed l\u00fd c\u1ee7a nh\u00e2n vi\u00ean v\u00e0 c\u1ea7n \u0111\u01b0\u1ee3c l\u00e0m r\u00f5 b\u1edfi nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd nh\u01b0ng b\u1ea5t k\u00ec khi n\u00e0o c\u00f3 th\u1ec3, t\u00f3m t\u1eaft ngo\u1ea1i l\u1ec7 \u0111\u00f3 v\u00e0 th\u00eam n\u00f3 v\u00e0o quy \u0111\u1ecbnh l\u00e0m vi\u1ec7c.<\/p>\n

Nh\u1eefng lu\u1eadt l\u1ec7 v\u00e0 quy \u0111\u1ecbnh \u0111\u00f3 t\u1ea1o ra m\u1ed9t b\u1ed9 khung \u0111\u1ec3 giao ti\u1ebfp tr\u1edf n\u00ean r\u00f5 r\u00e0ng h\u01a1n, quy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c x\u1eed l\u00fd nhanh h\u01a1n, v\u00e0 m\u1edf r\u1ed9ng quy m\u00f4 tr\u1edf n\u00ean th\u00e0nh c\u00f4ng.<\/p>\n

H\u1ea7u h\u1ebft nh\u00e2n vi\u00ean \u0111\u1ec1u mu\u1ed1n l\u00e0m vi\u1ec7c t\u1ed1t. N\u1ebfu m\u1ed9t ng\u01b0\u1eddi l\u00e0m nh\u1eefng g\u00ec h\u1ecd ngh\u0129 l\u00e0 \u0111\u00fang v\u00e0 sau \u0111\u00f3 ph\u00e1t hi\u1ec7n ra h\u1ecd \u0111\u00e3 ch\u1ec7ch qu\u1ef9 \u0111\u1ea1o v\u00e0 l\u00e0m sai nh\u1eefng g\u00ec c\u1ea5p tr\u00ean mong \u0111\u1ee3i, tinh th\u1ea7n h\u1ecd s\u1ebd b\u1ecb \u1ea3nh h\u01b0\u1edfng nghi\u00eam tr\u1ecdng.<\/p>\n

\"LAK-10v.-artikkelikuva\"<\/p>\n

Nh\u00e2n vi\u00ean c\u0169ng c\u1ea7n gi\u00fap khi ph\u00e1t tri\u1ec3n k\u1ebf ho\u1ea1ch \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 bi\u1ebft r\u1eb1ng vi\u1ec7c g\u00ec s\u1ebd gi\u00fap c\u00f4ng ty \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau \u0111\u00e3 \u0111\u1ec1 ra. H\u1ecd c\u0169ng c\u1ea7n hi\u1ec3u nh\u1eefng h\u1eadu qu\u1ea3 c\u1ee7a vi\u1ec7c kh\u00f4ng l\u00e0m \u0111\u00fang c\u00f4ng vi\u1ec7c \u0111\u00e3 \u0111\u1ec1 ra s\u1ebd \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00f4ng ty nh\u01b0 th\u1ebf n\u00e0o. C\u00e1c b\u1ea3n k\u1ebf ho\u1ea1ch vi\u1ebft tr\u00ean gi\u1ea5y m\u1ef1c cho ph\u00e9p m\u1ecdi ng\u01b0\u1eddi hi\u1ec3u c\u00f4ng ty \u0111ang \u0111i \u0111\u00e2u v\u00e0 ngh\u0129a v\u1ee5 c\u1ee7a m\u1ed7i ng\u01b0\u1eddi l\u00e0 g\u00ec. M\u1ed9t qu\u00e1 tr\u00ecnh ph\u00e1t tri\u1ec3n k\u1ebf ho\u1ea1ch v\u1edbi s\u1ef1 tham gia c\u1ee7a t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi, c\u00f9ng v\u1edbi \u0111\u00f3 l\u00e0 b\u00e1o c\u00e1o c\u00f4ng vi\u1ec7c \u0111\u1ecbnh k\u00ec l\u00e0 nh\u1eefng ph\u01b0\u01a1ng ti\u1ec7n t\u1ed1i \u01b0u d\u1eabn \u0111\u1ebfn giao ti\u1ebfp hi\u1ec7u qu\u1ea3.<\/p>\n

5. Hi\u1ec3u cho nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh<\/b><\/strong><\/h2>\n

S\u1ebd c\u00f3 nhi\u1ec1u l\u00fac nh\u00e2n vi\u00ean kh\u00f4ng hi\u1ec3u \u00fd b\u1ea1n \u0111ang mu\u1ed1n truy\u1ec1n \u0111\u1ea1t l\u00e0 g\u00ec. H\u00e3y n\u00f3i l\u1ea1i m\u1ed9t l\u1ea7n n\u1eefa, nh\u01b0ng th\u1eed d\u00f9ng m\u1ed9t c\u00e2u chuy\u1ec7n, v\u00ed d\u1ee5 ho\u1eb7c d\u1eabn ch\u1ee9ng.<\/p>\n

S\u1ebd c\u00f3 c\u1ea3 nh\u1eefng nh\u00e2n vi\u00ean \u201ckh\u00f4ng hi\u1ec3u\u201d b\u1edfi h\u1ecd kh\u00f4ng th\u00edch nh\u1eefng g\u00ec h\u1ecd \u0111\u01b0\u1ee3c nghe, ho\u1eb7c h\u1ecd s\u1ee3 thay \u0111\u1ed5i. B\u1ea1n c\u1ea7n ph\u1ea3i gi\u1ea3i th\u00edch m\u1ed9t c\u00e1ch b\u00ecnh t\u0129nh v\u00e0 nh\u1eb9 nh\u00e0ng v\u00ec sao s\u1ef1 thay \u0111\u1ed5i l\u00e0 c\u1ea7n thi\u1ebft, nh\u1ea5n m\u1ea1nh r\u1eb1ng m\u1ed9t s\u1ed1 thay \u0111\u1ed5i s\u1ebd kh\u00f3 kh\u0103n nh\u01b0ng n\u1ebfu v\u01b0\u1ee3t qua \u0111\u01b0\u1ee3c m\u1ecdi chuy\u1ec7n s\u1ebd t\u1ed1t \u0111\u1eb9p h\u01a1n.<\/p>\n

M\u1ed9t l\u00fd do n\u1eefa l\u00e0 s\u1ef1 tin t\u01b0\u1edfng. C\u00f3 l\u1ebd b\u1ea1n ch\u01b0a th\u00f4ng b\u00e1o r\u1eb1ng t\u00e0i ch\u00ednh c\u00f4ng ty \u0111ang g\u1eb7p kh\u00f3 kh\u0103n m\u00e0 l\u1ea1i n\u00f3i v\u1edbi c\u1ea5p d\u01b0\u1edbi sa th\u1ea3i nh\u00e2n vi\u00ean v\u00e0 \u0111\u01b0a COO \u0111\u1ebfn \u0111\u1ec3 qu\u1ea3n l\u00fd c\u00e1c ho\u1ea1t \u0111\u1ed9ng c\u1ee7a c\u00f4ng ty. \u0110i\u1ec1u \u0111\u00f3 s\u1ebd d\u1eabn t\u1edbi vi\u1ec7c nh\u00e2n vi\u00ean ngh\u0129 r\u1eb1ng b\u1ea1n \u0111ang sa th\u1ea3i h\u1ecd \u0111\u1ec3 c\u00f3 th\u1ec3 c\u00f3 \u0111\u1ee7 ti\u1ec1n thu\u00ea COO \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1eddi gian ch\u01a1i golf! K\u1ebft qu\u1ea3 l\u00e0 b\u1ea1n s\u1ebd b\u1ecb nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh nghi ng\u1edd v\u00e0 c\u00f3 th\u1ec3 h\u1ecd s\u1ebd kh\u00f4ng tin nh\u1eefng \u0111i\u1ec1u b\u1ea1n n\u00f3i n\u1eefa.<\/p>\n

M\u1ed9t CEO t\u00e0i gi\u1ecfi c\u00f3 th\u1ec3 truy\u1ec1n \u0111\u1ea1t m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3 nh\u1eefng g\u00ec \u0111ang di\u1ec5n ra, v\u00ec sao \u0111i\u1ec1u \u0111\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn c\u00f4ng ty v\u00e0 c\u00f4ng ty c\u1ea7n \u0111\u1ea1t \u0111\u01b0\u1ee3c nh\u1eefng g\u00ec \u0111\u1ec3 c\u00f3 th\u1ec3 m\u1edf r\u1ed9ng quy m\u00f4. Nh\u01b0ng \u0111\u00f4i khi m\u1ed9t nh\u00e0 t\u01b0 v\u1ea5n s\u1ebd gi\u00fap b\u1ea1n giao ti\u1ebfp hi\u1ec7u qu\u1ea3 h\u01a1n v\u1ec1 nh\u1eefng g\u00ec \u0111\u00e3 x\u1ea3y ra, t\u1ea1i sao s\u1ef1 thay \u0111\u1ed5i l\u00e0 c\u1ea7n thi\u1ebft, c\u1ea7n ph\u1ea3i l\u00e0m nh\u1eefng g\u00ec v\u00e0 t\u01b0\u01a1ng lai s\u1ebd thau \u0111\u1ed5i t\u00edch c\u1ef1c ra sao sau khi c\u00e1c thay \u0111\u1ed5i \u1ea5y th\u00e0nh c\u00f4ng.<\/p>\n

Giao ti\u1ebfp l\u00e0 m\u1ed9t trong nh\u1eefng tr\u00e1ch nhi\u1ec7m ch\u00ednh c\u1ee7a m\u1ed9t CEO, v\u00ec v\u1eady b\u1ea1n n\u00ean l\u1ef1a ch\u1ecdn l\u1eddi n\u00f3i c\u1ea9n th\u1eadn, s\u1eed d\u1ee5ng nhi\u1ec1u h\u00ecnh th\u1ee9c giao ti\u1ebfp kh\u00e1c nhau, s\u1eed d\u1ee5ng c\u00e1c lu\u1eadt l\u1ec7, k\u1ebf ho\u1ea1ch v\u00e0 h\u00e3y nh\u1edb r\u1eb1ng\u201d Nh\u1eefng g\u00ec b\u1ea1n l\u00e0m hi\u1ec7u qu\u1ea3 h\u01a1n nh\u1eefng g\u00ec b\u1ea1n n\u00f3i.\u201d<\/p>\n

\u00a0<\/b><\/strong><\/p>\n

T\u00e1c gi\u1ea3 : Jana Matthews<\/i><\/em><\/p>\n

Gi\u00e1o s\u01b0 v\u00e0 Ch\u1ee7 t\u1ecbch trung t\u00e2m ph\u00e1t tri\u1ec3n Doanh nghi\u1ec7p Australia<\/i><\/em><\/p>\n

3. T\u1ea1o ra lu\u1eadt l\u1ec7 v\u00e0 ngo\u1ea1i l\u1ec7 r\u00f5 r\u00e0ng<\/strong><\/h2>\n","protected":false},"excerpt":{"rendered":"

Giao ti\u1ebfp qua ng\u00f4n ng\u1eef c\u01a1 th\u1ec3 x\u1ea3y ra nhi\u1ec1u h\u01a1n qua l\u1eddi n\u00f3i\u00a0 Nh\u00e0 gi\u00e1o d\u1ee5c ng\u01b0\u1eddi M\u1ef9 – \u00c1o Peter Drucker t\u1eebng n\u00f3i, \u201c Giao ti\u1ebfp x\u1ea3y ra…<\/p>\n","protected":false},"author":10,"featured_media":2193,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[22],"tags":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/bizuni.vn\/kien-thuc-quan-tri\/wp-content\/uploads\/2018\/12\/Natural-Resource-Management.jpeg?fit=2000%2C1132&ssl=1","_links":{"self":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/1381"}],"collection":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/comments?post=1381"}],"version-history":[{"count":0,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/1381\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media\/2193"}],"wp:attachment":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media?parent=1381"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/categories?post=1381"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/tags?post=1381"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}