{"id":3162,"date":"2019-09-26T15:55:51","date_gmt":"2019-09-26T08:55:51","guid":{"rendered":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/?p=3162"},"modified":"2022-10-15T22:47:55","modified_gmt":"2022-10-15T15:47:55","slug":"iq-voi-eq-do-luong-tri-thong-minh-cam-xuc-o-noi-lam-viec","status":"publish","type":"post","link":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/iq-voi-eq-do-luong-tri-thong-minh-cam-xuc-o-noi-lam-viec\/","title":{"rendered":"IQ v\u1edbi EQ: \u0110o l\u01b0\u1eddng tr\u00ed th\u00f4ng minh, c\u1ea3m x\u00fac t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c"},"content":{"rendered":"

Qua th\u1eddi gian, c\u00e1c nh\u00e0 khoa h\u1ecdc c\u1ed1 g\u1eafng \u0111o l\u01b0\u1eddng tr\u00ed th\u00f4ng minh theo nhi\u1ec1u c\u00e1ch th\u1ee9c kh\u00e1c nhau. Nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng tr\u00ed th\u00f4ng minh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 con ng\u01b0\u1eddi v\u1ec1 kh\u1ea3 n\u0103ng, t\u00e0i n\u0103ng v\u00e0 nh\u1eefng \u0111\u1eb7c \u0111i\u1ec3m kh\u00e1c. \u0110\u1ed1i v\u1edbi m\u1ed9t doanh nghi\u1ec7p \u0111ang t\u00ecm ki\u1ebfm nh\u00e2n vi\u00ean, th\u00ec vi\u1ec7c t\u00ecm ra m\u1ed9t \u1ee9ng vi\u00ean th\u00f4ng minh l\u00e0 ch\u00eca kh\u00f3a. Nh\u01b0ng tr\u00ed th\u00f4ng minh th\u1ef1c s\u1ef1 li\u00ean quan \u0111\u1ebfn th\u00e0nh c\u00f4ng t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c \u0111\u1ebfn m\u1ee9c n\u00e0o? Li\u1ec7u tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac c\u00f3 l\u00e0 y\u1ebfu t\u1ed1 trong \u0111\u00f3 v\u00e0 n\u1ebfu c\u00f3th\u00ec\u0111i\u1ec1u \u0111\u00f3 quan tr\u1ecdng ra sao?<\/strong><\/span><\/span><\/p>\n

Ch\u1ec9 s\u1ed1 th\u00f4ng minh (Intelligence Quotient- IQ)<\/span><\/span><\/strong><\/p>\n

IQ l\u00e0 th\u01b0\u1edbc \u0111o chuy\u00ean nghi\u1ec7p ph\u1ed5 bi\u1ebfn nh\u1ea5t c\u1ee7a tr\u00ed tu\u1ec7 con ng\u01b0\u1eddi. K\u1ec3 t\u1eeb khi ra \u0111\u1eddi v\u00e0o \u0111\u1ea7u th\u1ebf k\u1ef7 20, n\u00f3 \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong v\u00f4 s\u1ed1 nghi\u00ean c\u1ee9u t\u00e2m l\u00fd c\u0169ng nh\u01b0 trong kinh doanh, gi\u00e1o d\u1ee5c v\u00e0 th\u1eadm ch\u00ed c\u1ea3 ch\u00ednh tr\u1ecb.<\/span><\/span><\/p>\n

L\u1ecbch s\u1eed ra \u0111\u1eddi c\u1ee7a IQ<\/span><\/span><\/strong><\/p>\n

C\u00e1c nh\u00e0 t\u01b0 t\u01b0\u1edfng t\u1eeb l\u00e2u \u0111\u00e3 quan t\u00e2m \u0111\u1ebfn tr\u00ed c\u00e1c th\u00f4ng minh kh\u00e1c nhau c\u1ee7a m\u1ed7i ng\u01b0\u1eddi. Nh\u01b0ng v\u00e0o \u0111\u1ea7u nh\u1eefng n\u0103m 1900, ch\u00ednh ph\u1ee7 Ph\u00e1p \u1ee7y quy\u1ec1n cho nh\u00e0 t\u00e2m l\u00fd h\u1ecdc Alfred Binet x\u00e1c \u0111\u1ecbnh h\u1ecdc sinh n\u00e0o c\u00f3 kh\u1ea3 n\u0103ng g\u1eb7p kh\u00f3 kh\u0103n nh\u1ea5t \u1edf tr\u01b0\u1eddng. V\u1edbi m\u1ed9t lu\u1eadt m\u1edbi y\u00eau c\u1ea7u t\u1ea5t c\u1ea3 tr\u1ebb em Ph\u00e1p \u0111\u1ebfn tr\u01b0\u1eddng, Binet hy v\u1ecdng s\u1ebd x\u00e1c \u0111\u1ecbnh h\u1ecdc sinh n\u00e0o s\u1ebd c\u1ea7n h\u1ed7 tr\u1ee3 \u0111\u1eb7c bi\u1ec7t.<\/span><\/span><\/p>\n

Binet v\u00e0 \u0111\u1ed3ng nghi\u1ec7p Theodore Simon \u0111\u00e3 nhanh ch\u00f3ng ph\u00e1t tri\u1ec3n thang \u0111o tr\u00ed th\u00f4ng minh Binet-Simon, v\u1eabn l\u00e0 n\u1ec1n t\u1ea3ng cho h\u1ea7u h\u1ebft c\u00e1c b\u00e0i ki\u1ec3m tra tr\u00ed th\u00f4ng minh \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ng\u00e0y nay. Trong khi m\u1ed9t s\u1ed1 ng\u01b0\u1eddi h\u00e0o h\u1ee9ng v\u1edbi vi\u1ec7c t\u1ea1o b\u00e0i th\u1eed nghi\u1ec7m n\u00e0y, Binet nh\u1ea5n m\u1ea1nh r\u1eb1ng n\u00f3 v\u1eabn c\u00f2n nh\u1eefng h\u1ea1n ch\u1ebf. Ngay c\u1ea3 khi vi\u1ec7c \u0111o l\u01b0\u1eddng tr\u00ed th\u00f4ng minh \u0111\u01b0\u1ee3c chu\u1ea9n h\u00f3a ch\u1ec9 m\u1edbi b\u1eaft \u0111\u1ea7u, Binet \u0111\u00e3 n\u00f3i r\u1eb1ng \u201ctr\u00ed th\u00f4ng minh\u201d qu\u00e1 r\u1ed9ng \u0111\u1ec3 c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh.<\/span><\/span><\/p>\n

N\u0103m 1916, gi\u00e1o s\u01b0 \u0110\u1ea1i h\u1ecdc Stanford, Lewis Terman, \u0111\u00e3 ho\u00e0n th\u00e0nh vi\u1ec7c s\u1eeda \u0111\u1ed5i b\u00e0i ki\u1ec3m tra ban \u0111\u1ea7u v\u00e0 ph\u00e1t h\u00e0nh Thang \u0111o tr\u00ed tu\u1ec7 Stanford-Binet. B\u00e0i ki\u1ec3m tra n\u00e0y nhanh ch\u00f3ng tr\u1edf th\u00e0nh ph\u00e9p \u0111o IQ ti\u00eau chu\u1ea9n \u1edf Hoa K\u1ef3 v\u00e0 l\u00e0 b\u00e0i \u0111\u1ea7u ti\u00ean s\u1eed d\u1ee5ng thu\u1eadt ng\u1eef ch\u1ec9 s\u1ed1 th\u00f4ng minh. Trong su\u1ed1t th\u1ebf k\u1ef7 20, ng\u00e0y c\u00e0ng c\u00f3 nhi\u1ec1u b\u00e0i ki\u1ec3m tra \u0111\u01b0\u1ee3c t\u1ea1o ra. M\u1ed9t s\u1ed1 \u0111\u01b0\u1ee3c t\u1ea1o ra cho m\u1ee5c \u0111\u00edch \u0111\u1ed9c \u0111\u00e1o, nh\u01b0 cho qu\u00e2n \u0111\u1ed9i ho\u1eb7c cho tr\u1ebb em. Nh\u00e0 t\u00e2m l\u00fd h\u1ecdc ng\u01b0\u1eddi M\u1ef9 David Wechsler \u0111\u00e3 ph\u00e1t tri\u1ec3n Thang \u0111o tr\u00ed tu\u1ec7 ng\u01b0\u1eddi l\u1edbn Wechsler (WAIS) v\u00e0o n\u0103m 1955, n\u00f3 v\u1eabn l\u00e0 m\u1ed9t trong nh\u1eefng b\u00e0i ki\u1ec3m tra IQ ph\u1ed5 bi\u1ebfn nh\u1ea5t \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ebfn ng\u00e0y nay.<\/span><\/span><\/p>\n

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B\u00e0i ki\u1ec3m tra IQ<\/span><\/span><\/strong><\/p>\n

Theo gi\u00e1o s\u01b0 t\u00e2m l\u00fd gi\u00e1o d\u1ee5c c\u1ee7a \u0110\u1ea1i h\u1ecdc Connecticut, Jonathan Plucker, Thang \u0111o tr\u00ed th\u00f4ng minh Stanford-Binet v\u00e0 Thang \u0111o tr\u00ed th\u00f4ng minh d\u00e0nh cho ng\u01b0\u1eddi l\u1edbn Wechsler l\u00e0 nh\u1eefng b\u00e0i ki\u1ec3m tra ph\u1ed5 bi\u1ebfn nh\u1ea5t. M\u1eb7c d\u00f9 c\u1ea3 hai \u0111\u1ec1u t\u00ecm c\u00e1ch \u0111o l\u01b0\u1eddng tr\u00ed th\u00f4ng minh th\u00f4ng qua IQ, nh\u01b0ng ch\u00fang kh\u00e1c nhau theo nh\u1eefng c\u00e1ch ri\u00eang.<\/span><\/span><\/p>\n

Thang \u0111o tr\u00ed tu\u1ec7 Stanford-Binet<\/span><\/strong><\/p>\n

K\u1ec3 t\u1eeb khi th\u00e0nh l\u1eadp, \u0111\u00e3 c\u00f3 n\u0103m phi\u00ean b\u1ea3n c\u1ee7a Stanford-Binet, ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng nh\u01b0 m\u1ed9t ph\u1ea7n c\u1ee7a qu\u00e1 tr\u00ecnh gi\u1ea3ng d\u1ea1y. \u0110i\u1ec1u n\u00e0y ph\u1ea7n l\u1edbn nh\u1edd v\u00e0o kh\u1ea3 n\u0103ng c\u1ee7a b\u00e0i ki\u1ec3m tra \u0111\u1ec3 cung c\u1ea5p cho ng\u01b0\u1eddi l\u00e0m b\u00e0i nhi\u1ec1u ph\u1ea7n th\u1ef1c h\u00e0nh h\u01a1n. B\u00e0i ki\u1ec3m tra c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n cho c\u00e1c c\u00e1 nh\u00e2n t\u1eeb 2 tu\u1ed5i tr\u1edf l\u00ean v\u00e0 bao g\u1ed3m c\u1ea3 ph\u1ea7n b\u1eb1ng l\u1eddi n\u00f3i v\u00e0 ph\u1ea7n kh\u00f4ng l\u1eddi.<\/span><\/span><\/p>\n

Thang \u0111o tr\u00ed tu\u1ec7 d\u00e0nh cho ng\u01b0\u1eddi l\u1edbn Wechsler<\/span><\/strong><\/p>\n

WAIS \u0111\u00e3 \u0111\u01b0\u1ee3c s\u1eeda \u0111\u1ed5i b\u1ed1n l\u1ea7n k\u1ec3 t\u1eeb khi th\u00e0nh l\u1eadp v\u00e0 \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf cho c\u00e1c c\u00e1 nh\u00e2n tr\u00ean 16 tu\u1ed5i. B\u00e0i ki\u1ec3m tra cung c\u1ea5p b\u1ed1n \u0111i\u1ec3m v\u1ec1 kh\u1ea3 n\u0103ng hi\u1ec3u l\u1eddi n\u00f3i, t\u1ed5 ch\u1ee9c nh\u1eadn th\u1ee9c, b\u1ed9 nh\u1edb l\u00e0m vi\u1ec7c v\u00e0 t\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd. N\u00f3 c\u0169ng t\u1ea1o ra m\u1ed9t s\u1ed1 \u0111i\u1ec3m thay th\u1ebf g\u1ecdi l\u00e0 ch\u1ec9 s\u1ed1 kh\u1ea3 n\u0103ng chung v\u00e0 nh\u1eefng ch\u1ec9 s\u1ed1 n\u00e0y ch\u1ec9 d\u1ef1a tr\u00ean s\u1ef1 hi\u1ec3u bi\u1ebft v\u00e0 l\u00fd lu\u1eadn.<\/span><\/span><\/p>\n

IQ t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c<\/span><\/span><\/strong><\/p>\n

N\u0103m 1971, T\u00f2a \u00e1n T\u1ed1i cao Hoa K\u1ef3 ph\u00e1n quy\u1ebft r\u1eb1ng c\u00e1c b\u00e0i ki\u1ec3m tra tr\u00ed th\u00f4ng minh, nh\u01b0 b\u00e0i ki\u1ec3m tra IQ \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng \u0111\u1ec3 tuy\u1ec3n d\u1ee5ng, ph\u1ea3i li\u00ean quan \u0111\u1ebfn hi\u1ec7u su\u1ea5t c\u00f4ng vi\u1ec7c. Do \u0111\u00f3, c\u00e1c c\u00f4ng ty tr\u00e1nh s\u1eed d\u1ee5ng nh\u1eefng b\u00e0i \u0111\u00e1nh gi\u00e1 m\u1ed9t c\u00e1ch c\u1ee5 th\u1ec3 trong tuy\u1ec3n d\u1ee5ng, nh\u01b0ng nh\u1eefng b\u00e0i \u0111\u00e1nh gi\u00e1 c\u0169ng kh\u00f4ng \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng ph\u1ed5 bi\u1ebfn c\u1ea3 khi nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c tuy\u1ec3n.<\/span><\/span><\/p>\n

T\u1ea1p ch\u00ed Harvard Business Reviewl\u01b0u \u00fd r\u1eb1ng m\u1eb7c d\u00f9 c\u00e1c b\u00e0i ki\u1ec3m tra IQ l\u00e0 m\u1ed9t y\u1ebfu t\u1ed1 d\u1ef1 b\u00e1o kh\u1ea3 n\u0103ng qu\u00e1n l\u00fd th\u00e0nh c\u00f4ng nh\u01b0ng ch\u00fang v\u1eabn c\u00f2n c\u00f3 nh\u1eefng thi\u1ebfu s\u00f3t. M\u1ed9t s\u1ed1 k\u1ef9 n\u0103ng \u0111\u01b0\u1ee3c \u0111\u00e1nh gi\u00e1, ch\u1eb3ng h\u1ea1n nh\u01b0 t\u1eeb v\u1ef1ng, s\u1ed1 h\u1ecdc v\u00e0 l\u00fd lu\u1eadn kh\u00f4ng gian, kh\u00f4ng th\u1ec3 \u00e1p d\u1ee5ng cho n\u01a1i l\u00e0m vi\u1ec7c.<\/span><\/span><\/p>\n

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Tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac (Emotional Intelligence – EQ)<\/span><\/span><\/strong><\/p>\n

Tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac kh\u00e1c bi\u1ec7t v\u1edbi IQ. \u201c EQ c\u1ee7a b\u1ea1n l\u00e0 m\u1ee9c \u0111\u1ed9 kh\u1ea3 n\u0103ng th\u1ea5u hi\u1ec3u ng\u01b0\u1eddi kh\u00e1c, \u0111i\u1ec1u g\u00ec th\u00fac \u0111\u1ea9y h\u1ecd v\u00e0 c\u00e1ch l\u00e0m vi\u1ec7c \u0111\u1ea7y nhi\u1ec7t huy\u1ebft v\u1edbi h\u1ecd\u201d theo gi\u00e1o s\u01b0 gi\u00e1o d\u1ee5c Howard Gardner c\u1ee7a Harvard gi\u1ea3i th\u00edch. \u1ede m\u1ed9t m\u1ee9c \u0111\u1ed9 n\u00e0o \u0111\u00f3 th\u00ec EQ quan tr\u1ecdng v\u00e0 c\u00f3 gi\u00e1 tr\u1ecb h\u01a1n nhi\u1ec1u so v\u1edbi IQ.<\/span><\/span><\/p>\n

L\u1ecbch s\u1eed ra \u0111\u1eddi c\u1ee7a EQ<\/span><\/span><\/strong><\/p>\n

Gardner \u0111\u00e3 \u0111\u01b0a ra \u00fd t\u01b0\u1edfng v\u1ec1 EQ, cho r\u1eb1ng c\u00e1c c\u00e1 nh\u00e2n s\u1edf h\u1eefu \u0111a tr\u00ed th\u00f4ng minh., Keith Gardner cho r\u1eb1ng \u201ctr\u00ed th\u00f4ng minh b\u00ean trong t\u00e2m tr\u00ed m\u1ed7i ng\u01b0\u1eddi\u201d l\u00e0 kh\u1ea3 n\u0103ng hi\u1ec3u b\u1ea3n th\u00e2n v\u00e0 \u0111\u00e1nh gi\u00e1 cao c\u1ea3m gi\u00e1c, n\u1ed7i s\u1ee3 h\u00e3i v\u00e0 \u0111\u1ed9ng l\u1ef1c.<\/span><\/span><\/p>\n

Thu\u1eadt ng\u1eef th\u1ef1c t\u1ebf v\u1ec1 tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac kh\u00f4ng \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn r\u1ed9ng r\u00e3i cho \u0111\u1ebfn khi nh\u00e0 t\u00e2m l\u00fd h\u1ecdc Daniel Goleman xu\u1ea5t b\u1ea3n cu\u1ed1n s\u00e1ch Tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac v\u00e0o n\u0103m 1995. N\u00f3 tr\u1edf th\u00e0nh m\u1ed9t cu\u1ed1n s\u00e1ch b\u00e1n ch\u1ea1y nh\u1ea5t ngay l\u1eadp t\u1ee9c v\u00e0 EQ \u0111\u1ed9t nhi\u00ean tr\u1edf th\u00e0nh ch\u1ee7 \u0111\u1ec1 ph\u1ed5 bi\u1ebfn trong c\u00f4ng ch\u00fang l\u00fac b\u1ea5y gi\u1edd.<\/span><\/span><\/p>\n

Hi\u1ec3u v\u1ec1 EQ<\/span><\/span><\/strong><\/p>\n

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Goleman \u0111\u00e3 ph\u00e1c th\u1ea3o m\u1ed9t m\u00f4 h\u00ecnh n\u0103m ph\u1ea7n v\u1ec1 nh\u1eefng g\u00ec t\u1ea1o n\u00ean EQ. M\u1ed7i ph\u1ea7n li\u00ean quan \u0111\u1ebfn m\u1ed9t kh\u1ea3 n\u0103ng kh\u00e1c nhau trong vi\u1ec7c qu\u1ea3n l\u00fd v\u00e0 th\u1ea5u hi\u1ec3u c\u1ea3m x\u00fac.<\/span><\/span><\/p>\n

1. S\u1ef1 t\u1ef1 nh\u1eadn th\u1ee9c<\/span><\/strong><\/p>\n

\u0110\u00e2y l\u00e0 kh\u1ea3 n\u0103ng nh\u1eadn bi\u1ebft v\u00e0 x\u00e1c \u0111\u1ecbnh c\u1ea3m x\u00fac, t\u00e2m tr\u1ea1ng v\u00e0 n\u1ed7 l\u1ef1c c\u00e1 nh\u00e2n. N\u00f3 c\u0169ng bao g\u1ed3m s\u1ef1 \u1ea3nh h\u01b0\u1edfng c\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi kh\u00e1c.<\/span><\/span><\/p>\n

2. S\u1ef1 t\u1ef1 \u0111i\u1ec1u ch\u1ec9nh<\/span><\/strong><\/p>\n

M\u1ed9t ph\u1ea7n quan tr\u1ecdng c\u1ee7a EQ l\u00e0 kh\u1ea3 n\u0103ng ki\u1ec3m so\u00e1t ho\u1eb7c l\u00e0m ch\u1ec7ch h\u01b0\u1edbng s\u1ef1 b\u1ed1c \u0111\u1ed3ng ho\u1eb7c t\u00e2m tr\u1ea1ng c\u00f3 th\u1ec3 l\u00e0m gi\u00e1n \u0111o\u1ea1n c\u1ea3m x\u00fac. C\u0169ng bao g\u1ed3m trong s\u1ef1 t\u1ef1 \u0111i\u1ec1u ch\u1ec9nh l\u00e0 xu h\u01b0\u1edbng suy ngh\u0129 tr\u01b0\u1edbc khi h\u00e0nh \u0111\u1ed9ng v\u00e0 lo\u1ea1i b\u1ecf c\u1ea3m x\u00fac ti\u00eau c\u1ef1c kh\u1ecfi s\u1ef1 ph\u00e1n x\u00e9t.<\/span><\/span><\/p>\n

3. \u0110\u1ed9ng l\u1ef1c<\/span><\/strong><\/p>\n

Y\u1ebfu t\u1ed1 n\u00e0y li\u00ean quan \u0111\u1ebfn vi\u1ec7c thi\u1ebft l\u1eadp c\u00e1c m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng v\u00e0 th\u00fac \u0111\u1ea9y b\u1ea3n th\u00e2n \u0111\u1ec3 \u0111\u1ea1t \u0111\u01b0\u1ee3c ch\u00fang. C\u00f3 m\u1ed9t th\u00e1i \u0111\u1ed9 t\u00edch c\u1ef1c v\u00e0 lu\u00f4n h\u01b0\u1edbng v\u1ec1 ph\u00eda tr\u01b0\u1edbc c\u0169ng bao g\u1ed3m trong \u0111\u00f3.<\/span><\/span><\/p>\n

4. \u0110\u1ed3ng c\u1ea3m<\/span><\/strong><\/p>\n

Y\u1ebfu t\u1ed1 n\u00e0y m\u00f4 t\u1ea3 c\u00e1ch m\u1ecdi ng\u01b0\u1eddi nh\u1eadn ra c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi kh\u00e1c v\u00e0 nh\u1eefng g\u00ec h\u1ecd x\u1eed l\u00ed v\u1edbi nh\u1eefng c\u1ea3m x\u00fac \u0111\u00f3. Nh\u1eefng c\u00e1 nh\u00e2n c\u00f3 s\u1ef1 \u0111\u1ed3ng c\u1ea3m cao s\u1ebd \u0111\u01b0a ra nh\u1eefng ph\u1ea3n \u1ee9ng t\u01b0\u01a1ng \u1ee9ng v\u1edbi nh\u1eefng ng\u01b0\u1eddi h\u1ecd quan t\u00e2m v\u00e0 y\u00eau m\u1ebfn.<\/span><\/span><\/p>\n

5. K\u1ef9 n\u0103ng x\u00e3 h\u1ed9i<\/span><\/strong><\/p>\n

Ph\u1ea7n cu\u1ed1i c\u00f9ng c\u1ee7a EQ li\u00ean quan \u0111\u1ebfn c\u00e1c k\u1ef9 n\u0103ng giao ti\u1ebfp m\u00e0 m\u1ecdi ng\u01b0\u1eddi s\u1eed d\u1ee5ng h\u00e0ng ng\u00e0y. \u0110i\u1ec1u n\u00e0y bao g\u1ed3m s\u1ef1 c\u1ed9ng t\u00e1c, h\u1ee3p t\u00e1c, qu\u1ea3n l\u00fd xung \u0111\u1ed9t, \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn ng\u01b0\u1eddi kh\u00e1c v\u00e0 kh\u1ea3 n\u0103ng x\u1eed l\u00fd thay \u0111\u1ed5i.<\/span><\/span><\/p>\n

B\u00e0i \u0111\u00e1nh gi\u00e1 EQ<\/span><\/span><\/strong><\/p>\n

C\u00e1ch ph\u1ed5 bi\u1ebfn nh\u1ea5t \u0111\u1ec3 \u0111o l\u01b0\u1eddng m\u00f4 h\u00ecnh Goleman c\u1ee7a EQ l\u00e0 th\u00f4ng qua Ki\u1ec3m tra n\u0103ng l\u1ef1c c\u1ea3m x\u00fac (ECI), m\u1ed9t th\u1eed nghi\u1ec7m \u0111\u01b0\u1ee3c t\u1ea1o ra v\u00e0o n\u0103m 1999 b\u1edfi Hi\u1ec7p h\u1ed9i nghi\u00ean c\u1ee9u v\u1ec1 tr\u00ed tu\u1ec7 c\u1ea3m x\u00fac trong c\u00e1c t\u1ed5 ch\u1ee9c (CREIO). B\u00e0i ki\u1ec3m tra \u0111\u00e3 \u0111\u01b0\u1ee3c c\u1eadp nh\u1eadt v\u00e0o n\u0103m 2007 v\u00e0 hi\u1ec7n \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 B\u1ea3n ki\u1ec3m k\u00ea n\u0103ng l\u1ef1c x\u00e3 h\u1ed9i v\u00e0 c\u1ea3m x\u00fac (ESCI).<\/span><\/span><\/p>\n

CREIO n\u00f3i r\u1eb1ng b\u00e0i ki\u1ec3m tra c\u00f3 th\u1ec3 gi\u00fap c\u00e1c c\u00f4ng ty hi\u1ec3u \u0111\u01b0\u1ee3c \u0111\u1ea7y \u0111\u1ee7 c\u00e1c h\u00e0nh vi m\u00e0 h\u00e0nh vi \u0111\u00f3 kh\u00e1c bi\u1ec7t v\u1edbi nh\u1eefng ng\u01b0\u1eddi l\u00e0m vi\u1ec7c b\u00ecnh th\u01b0\u1eddng. T\u1eadp \u0111o\u00e0n tr\u01b0\u1edbc h\u1ebft y\u00eau c\u1ea7u b\u00e0i ki\u1ec3m tra nh\u01b0 m\u1ed9t ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ec3 c\u00e1c t\u1ed5 ch\u1ee9c \u0111o l\u01b0\u1eddng ph\u1ea9m ch\u1ea5t l\u00e3nh \u0111\u1ea1o c\u1ee7a nh\u00e2n vi\u00ean.<\/span><\/span><\/p>\n

EQ t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c<\/span><\/span><\/strong><\/p>\n

Theo m\u1ed9t b\u00e0i b\u00e1o n\u0103m 2014 \u0111\u01b0\u1ee3c xu\u1ea5t b\u1ea3n b\u1edfi Tr\u01b0\u1eddng \u0110\u1ea1i h\u1ecdc Pennsylvania Pennsylvania Wharton, g\u1ea7n 20% c\u00e1c c\u00f4ng ty hi\u1ec7n \u0111ang \u0111o ch\u1ec9 s\u1ed1 EQ trong qu\u00e1 tr\u00ecnh tuy\u1ec3n d\u1ee5ng ho\u1eb7c th\u0103ng ch\u1ee9c c\u1ee7a h\u1ecd. M\u1ed9t nghi\u00ean c\u1ee9u c\u1ee7a Harvard Business Review cho th\u1ea5y c\u00e1c c\u00f4ng ty trong ng\u00e0nh d\u1ecbch v\u1ee5 \u0111\u00e3 \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh tuy\u1ec3n d\u1ee5ng t\u1ed1t h\u01a1n b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng c\u00e1c b\u00e0i ki\u1ec3m tra t\u00e2m l\u00fd ng\u1eafn \u0111\u1ec3 lo\u1ea1i b\u1ecf nh\u1eefng \u1ee9ng vi\u00ean \u00edt kh\u1ea3 n\u0103ng ph\u00f9 h\u1ee3p nh\u1ea5t.<\/span><\/span><\/p>\n

Theo m\u1ed9t m\u1ee9c n\u00e0o \u0111\u00f3, c\u00e1c b\u00e0i ki\u1ec3m tra t\u00ednh c\u00e1ch m\u00e0 c\u00e1c c\u00f4ng ty s\u1eed d\u1ee5ng l\u00e0 h\u00ecnh th\u1ee9c \u0111o EQ c\u1ee7a ri\u00eang h\u1ecd. C\u00e1c c\u00f4ng ty mu\u1ed1n hi\u1ec3u l\u00e0m th\u1ebf n\u00e0o nh\u00e2n vi\u00ean hi\u1ec7n t\u1ea1i v\u00e0 ti\u1ec1m n\u0103ng ph\u00f9 h\u1ee3p v\u1edbi \u0111\u1ed9i c\u1ee7a h\u1ecd. H\u1ecd s\u1eed d\u1ee5ng c\u00e1c b\u00e0i ki\u1ec3m tra nh\u01b0 Myer-Briggs \u0111\u1ec3 hi\u1ec3u nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh v\u00e0 EQ c\u0169ng ph\u00e1t huy r\u1ea5t nhi\u1ec1u trong b\u00e0i ki\u1ec3m tra \u0111\u00f3.<\/span><\/span><\/p>\n

\"\"<\/p>\n

<\/span><\/span><\/p>\n

IQ, EQ v\u00e0 kinh doanh<\/span><\/span><\/strong><\/p>\n

Th\u1ebf gi\u1edbi kinh doanh \u0111ang ti\u1ebfp t\u1ee5c kh\u00e1m ph\u00e1 c\u00e1ch s\u1eed d\u1ee5ng \u0111\u00fang EQ \u0111\u1ec3 c\u1ea3i thi\u1ec7n nh\u00e2n s\u1ef1 c\u1ee7a h\u1ecd. Nh\u01b0ng k\u1ec3 t\u1eeb khi Goleman l\u1ea7n \u0111\u1ea7u ti\u00ean s\u1eed d\u1ee5ng thu\u1eadt ng\u1eef n\u00e0y v\u00e0o n\u0103m 1995, \u00f4ng \u0111\u00e3 truy\u1ec1n c\u1ea3m h\u1ee9ng cho v\u00f4 s\u1ed1 t\u1ed5 ch\u1ee9c \u0111\u1ec3 xem x\u00e9t EQ. K\u1ec3 t\u1eeb khi xu\u1ea5t b\u1ea3n cu\u1ed1n s\u00e1ch c\u1ee7a m\u00ecnh, Goleman \u0111\u00e3 ph\u00e1t bi\u1ec3u tr\u00ean to\u00e0n th\u1ebf gi\u1edbi v\u1ec1 s\u1ee9c m\u1ea1nh khi c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng c\u00f3 EQ cao nh\u01b0 th\u1ebf n\u00e0o.<\/span><\/span><\/p>\n

Travis Bradberry, \u0111\u1ed3ng t\u00e1c gi\u1ea3 c\u1ee7a Emotional Intelligence 2.0, \u0111\u00e3 n\u00eau ra l\u01b0u \u00fd trong m\u1ed9t b\u00e0i vi\u1ebft cho Forbes r\u1eb1ng EQ cao gi\u00fap c\u00e1c t\u1ed5 ch\u1ee9c hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng \u0111i\u1ec1u v\u00f4 h\u00ecnh v\u00e0 t\u1eeb \u0111\u00f3 gi\u00fap c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u00e0nh c\u00f4ng. EQ l\u00e0 y\u1ebfu t\u1ed1 d\u1ef1 b\u00e1o m\u1ea1nh nh\u1ea5t v\u1ec1 hi\u1ec7u su\u1ea5t; trong c\u00e1c nghi\u00ean c\u1ee9u c\u1ee7a Bradberry, 90% ng\u01b0\u1eddi c\u00f3 th\u00e0nh t\u00edch cao nh\u1ea5t c\u00f3 ch\u1ec9 s\u1ed1 EQ cao trong khi ch\u1ec9 c\u00f3 20% ng\u01b0\u1eddi c\u00f3 th\u00e0nh t\u00edch th\u1ea5p nh\u1ea5t. Ng\u01b0\u1ee3c l\u1ea1i, nh\u1eefng ng\u01b0\u1eddi c\u00f3 \u0111i\u1ec3m IQ trung b\u00ecnh c\u00f3 k\u1ebft qu\u1ea3 v\u01b0\u1ee3t tr\u1ed9i h\u01a1n so v\u1edbi nh\u1eefng ng\u01b0\u1eddi c\u00f3 IQ cao.<\/span><\/span><\/p>\n

S\u1ef1 kh\u00e1c bi\u1ec7t quan tr\u1ecdng gi\u1eefa IQ v\u00e0 EQ l\u00e0 EQ c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c ph\u00e1t tri\u1ec3n. B\u1eb1ng c\u00e1ch c\u00f3 th\u00eam kinh nghi\u1ec7m v\u00e0 gi\u00e1o d\u1ee5c, c\u00e1c chuy\u00ean gia c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n EQ c\u1ee7a h\u1ecd v\u00e0 tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u1ed1t h\u01a1n. C\u00e1c t\u1ed5 ch\u1ee9c c\u00f3 th\u1ec3 x\u00e1c \u0111\u1ecbnh ai c\u1ea7n c\u1ea3i thi\u1ec7n EQ v\u00e0 ph\u00e1t tri\u1ec3n c\u00e1c chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 t\u0103ng n\u00f3. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 gi\u00fap c\u00e1c c\u00f4ng ty th\u00fac \u0111\u1ea9y c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o m\u1edbi hi\u1ec7u qu\u1ea3 h\u01a1n l\u00e0 ch\u1ec9 \u0111\u01a1n thu\u1ea7n t\u00ecm ki\u1ebfm tr\u00ed tu\u1ec7 thu\u1ea7n t\u00fay.<\/span><\/span><\/p>\n

\"\"<\/p>\n

<\/span><\/span><\/p>\n

S\u1ef1 t\u00edch h\u1ee3p ng\u00e0y c\u00e0ng t\u0103ng c\u1ee7a EQ trong kinh doanh<\/span><\/span><\/strong><\/p>\n

EQ \u0111ang \u0111\u00f3ng m\u1ed9t vai tr\u00f2 trong c\u00e1ch c\u00e1c c\u00f4ng ty quan s\u00e1t nh\u00e2n s\u1ef1 c\u1ee7a h\u1ecd. Khi ng\u00e0y c\u00e0ng c\u00f3 nhi\u1ec1u c\u00f4ng ty n\u1eafm c\u00e1c c\u00f4ng c\u1ee5 \u0111o EQ, c\u00e1c chuy\u00ean gia s\u1ebd ph\u1ea3i hi\u1ec3u EQ c\u1ee7a h\u1ecd v\u00e0 c\u00e1ch c\u1ea3i thi\u1ec7n n\u00f3. T\u1ea1i \u0110\u1ea1i h\u1ecdc Campbellsville, h\u1ecd cung c\u1ea5p cho sinh vi\u00ean kinh doanh nh\u1eefng ki\u1ebfn th\u1ee9c v\u00f4 gi\u00e1 c\u1ea7n thi\u1ebft \u0111\u1ec3 tr\u1edf th\u00e0nh l\u1ef1c l\u01b0\u1ee3ng n\u0103ng \u0111\u1ed9ng t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c. C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh kinh doanh tr\u1ef1c tuy\u1ebfn, bao g\u1ed3m MBA tr\u1ef1c tuy\u1ebfn v\u1edbi s\u00e1u chuy\u00ean ng\u00e0nh nh\u01b0 qu\u1ea3n l\u00fd ngu\u1ed3n nh\u00e2n l\u1ef1c, chu\u1ea9n b\u1ecb cho sinh vi\u00ean \u0111\u1ea1t \u0111\u01b0\u1ee3c vai tr\u00ed l\u00e3nh \u0111\u1ea1o trong s\u1ef1 nghi\u1ec7p c\u1ee7a h\u1ecd.<\/span><\/span><\/p>\n

T\u00e1c gi\u1ea3: Guest Post
\nNgu\u1ed3n: www.entrepreneur.com<\/span><\/strong><\/p>\n

C\u00e1c kh\u00f3a h\u1ecdc c\u00f9ng ch\u1ee7 \u0111\u1ec1<\/span><\/strong><\/em><\/p>\n

M\u1eddi b\u1ea1n tham kh\u1ea3o:<\/p>\n

CEO + CT QU\u1ed0C T\u1ebe CHO CH\u1ee6 DOANH NGHI\u1ec6P, GI\u00c1M \u0110\u1ed0C \u0110I\u1ec0U H\u00c0NH<\/a><\/strong><\/span>
\nKh\u00f3a h\u1ecdc trang b\u1ecb ki\u1ebfn th\u1ee9c qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p to\u00e0n di\u1ec7n, c\u1eadp nh\u1eadt c\u00e1c ki\u1ebfn th\u1ee9c qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p qu\u1ed1c t\u1ebf, ph\u00e1t tri\u1ec3n, n\u00e2ng t\u1ea7m t\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c, t\u01b0 qu\u1ea3n tr\u1ecb v\u00e0 h\u1ecdc vi\u00ean ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng c\u00e1c ki\u1ebfn th\u1ee9c c\u1ee7a kh\u00f3a h\u1ecdc v\u00e0o th\u1ef1c t\u1ebf doanh nghi\u1ec7p.<\/span><\/span>
\nCEO D\u00c0NH CHO CH\u1ee6 DOANH NGHI\u1ec6P, GI\u00c1M \u0110\u1ed0C \u0110I\u1ec0U H\u00c0NH<\/a><\/strong><\/span>
\nKh\u00f3a h\u1ecdc trang b\u1ecb ki\u1ebfn th\u1ee9c qu\u1ea3n tr\u1ecb doanh nghi\u1ec7p to\u00e0n di\u1ec7n, ph\u00e1t tri\u1ec3n, n\u00e2ng t\u1ea7m t\u01b0 duy chi\u1ebfn l\u01b0\u1ee3c, t\u01b0 duy qu\u1ea3n tr\u1ecb v\u00e0 h\u1ecdc vi\u00ean ho\u00e0n to\u00e0n c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng c\u00e1c ki\u1ebfn th\u1ee9c c\u1ee7a kh\u00e1o h\u1ecdc v\u00e0o th\u1ef1c t\u1ebf doanh nghi\u1ec7p.<\/span><\/span>
\nPH\u01af\u01a0NG PH\u00c1P \u0110\u00c1NH GI\u00c1 N\u0102NG L\u1ef0C CON NG\u01af\u1edcI<\/a> <\/strong><\/span>(GV: Tr\u1ea7n t\u00f4 T\u1eed<\/a><\/strong>)
\nKh\u00f3a h\u1ecdc h\u01b0\u1edbng d\u1eabn h\u1ecdc vi\u00ean t\u1ef1 ho\u00e0n thi\u1ec7n nh\u1eb1m n\u00e2ng cao n\u0103ng l\u1ef1c b\u1ea3n th\u00e2n, \u0111\u00e1nh gi\u00e1 n\u0103ng l\u1ef1c th\u1ef1c s\u1ef1c c\u1ee7a \u0111\u1ed1i t\u00e1c, nh\u00e2n vi\u00ean thu\u1ed9c c\u1ea5p. Gi\u00fap h\u1ecdc vi\u00ean nh\u00ecn ra ti\u1ec1m n\u0103ng c\u1ee7a nh\u00e2n vi\u00ean, bi\u1ebft c\u00e1ch \u1ee9ng x\u1eed chu\u1ea9n m\u1ef1c v\u00e0 chinh ph\u1ee5c \u201cS\u1ebfp\u201d.<\/p>\n","protected":false},"excerpt":{"rendered":"

Qua th\u1eddi gian, c\u00e1c nh\u00e0 khoa h\u1ecdc c\u1ed1 g\u1eafng \u0111o l\u01b0\u1eddng tr\u00ed th\u00f4ng minh theo nhi\u1ec1u c\u00e1ch th\u1ee9c kh\u00e1c nhau. Nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p \u0111o l\u01b0\u1eddng tr\u00ed th\u00f4ng minh \u0111\u01b0\u1ee3c s\u1eed…<\/p>\n","protected":false},"author":1,"featured_media":1396,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[22,33],"tags":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/bizuni.vn\/kien-thuc-quan-tri\/wp-content\/uploads\/2018\/12\/creativity-819371_1280.jpg?fit=1280%2C856&ssl=1","_links":{"self":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/3162"}],"collection":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/comments?post=3162"}],"version-history":[{"count":0,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/3162\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media\/1396"}],"wp:attachment":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media?parent=3162"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/categories?post=3162"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/tags?post=3162"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}