{"id":3171,"date":"2019-09-26T16:13:46","date_gmt":"2019-09-26T09:13:46","guid":{"rendered":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/?p=3171"},"modified":"2022-10-15T22:47:55","modified_gmt":"2022-10-15T15:47:55","slug":"cach-de-dua-loi-khuyen-mang-tinh-xay-dung-cho-nhan-vien-cua-ban","status":"publish","type":"post","link":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/cach-de-dua-loi-khuyen-mang-tinh-xay-dung-cho-nhan-vien-cua-ban\/","title":{"rendered":"C\u00e1ch \u0111\u01b0a l\u1eddi khuy\u00ean mang t\u00ednh x\u00e2y d\u1ef1ng cho nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n"},"content":{"rendered":"

C\u00e1c b\u00e0i \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c \u0111\u1ecbnh k\u00ec h\u00e0ng n\u0103m \u0111ang d\u1ea7n \u0111\u01b0\u1ee3c \u00edt ng\u01b0\u1eddi quan t\u00e2m, b\u1edfi nh\u1eefng nh\u00e0 tuy\u1ec3n d\u1ee5ng v\u00e0 nh\u00e2n vi\u00ean \u0111\u1ec1u gh\u00e9t ch\u00fang..<\/span><\/span><\/strong><\/p>\n

M\u1ed9t b\u00e1o c\u00e1o t\u1eeb th\u00e1ng 3 n\u0103m 2016 t\u1eeb TINYpulse (m\u1ed9t c\u00f4ng ty startup v\u1ec1 c\u00f4ng ngh\u1ec7) cho th\u1ea5y 31% c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd \u0111\u01b0\u1ee3c kh\u1ea3o s\u00e1t \u0111\u00e3 li\u1ec7t k\u00ea r\u1eb1ng qu\u00e1 l\u00e3ng ph\u00ed th\u1eddi gian ch\u00ednh l\u00e0 l\u00fd do h\u00e0ng \u0111\u1ea7u khi\u1ebfn h\u1ecd kh\u00f4ng th\u00edch \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t, \u0111\u1ed3ng th\u1eddi 26% nh\u00e2n vi\u00ean c\u0169ng chia s\u1ebb \u0111\u1ed3ng quan \u0111i\u1ec3m. Ngo\u00e0i ra, thi\u00ean v\u1ecb l\u00e0 \u0111i\u1ec1u \u0111\u01b0\u1ee3c lo ng\u1ea1i – 17% qu\u1ea3n l\u00fd v\u00e0 10% nh\u00e2n vi\u00ean cho r\u1eb1ng ng\u01b0\u1eddi qu\u1ea3n l\u00fd c\u00f3 th\u1ec3 thi\u00ean v\u1ecb.<\/span><\/span><\/p>\n

L\u00e0m th\u1ebf n\u00e0o c\u00e1c nh\u00e0 tuy\u1ec3n d\u1ee5ng c\u00f3 th\u1ec3 cung c\u1ea5p th\u00f4ng tin ph\u1ea3n h\u1ed3i s\u00e2u s\u1eafc m\u00e0 c\u00f3 t\u00e1c \u0111\u1ed9ng t\u00edch c\u1ef1c \u0111\u1ebfn hi\u1ec7u su\u1ea5t? Nh\u00e2n vi\u00ean c\u1ea7n bi\u1ebft l\u00e0m th\u1ebf n\u00e0o h\u1ecd c\u00f3 th\u1ec3 c\u1ea3i thi\u1ec7n, \u0111\u00f3 c\u00f3 ph\u1ea3i l\u00e0 n\u01a1i ph\u1ea3n h\u1ed3i mang t\u00ednh x\u00e2y d\u1ef1ng hay kh\u00f4ng ?<\/span><\/span><\/p>\n

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H\u00e3y nh\u00ecn v\u00e0o t\u00ecnh hu\u1ed1ng c\u1ee5 th\u1ec3<\/span><\/span><\/strong><\/p>\n

H\u00e3y \u0111i v\u00e0o chi ti\u1ebft v\u00e0 v\u00e0 ch\u1ec9 ra nh\u1eefng v\u00ed d\u1ee5 c\u1ee5 th\u1ec3 \u1edf c\u00e1c \u0111i\u1ec3m nh\u00e2n vi\u00ean c\u1ea7n c\u1ea3i thi\u1ec7n. Tr\u00e1nh b\u00ecnh lu\u1eadn v\u1ec1 t\u00ednh c\u00e1ch c\u1ee7a h\u1ecd ho\u1eb7c \u0111\u01b0a ra nh\u1eefng nh\u1eadn \u0111\u1ecbnh chung chung.<\/span><\/span><\/p>\n

M\u1ed9t \u0111\u00e1nh gi\u00e1 t\u1ec7s\u1ebd tr\u00f4ng gi\u1ed1ng nh\u01b0 th\u1ebf n\u00e0y: \u201canh\/ch\u1ecb l\u00fac n\u00e0o c\u0169ng qu\u00ean ho\u00e0n th\u00e0nh c\u00e1c \u0111\u01a1n \u0111\u1eb7t h\u00e0ng c\u1ee7a m\u00ecnh\u201d C\u00e1c t\u1eeb nh\u01b0 \u201c l\u00fac n\u00e0o\u201d, \u201ckh\u00f4ng bao gi\u1edd\u201d kh\u00f4ng mang t\u00ednh h\u1eefu \u00edch; b\u1ea1n c\u1ea7n s\u1eed d\u1ee5ng c\u00e1c v\u00ed d\u1ee5 trong \u0111\u1eddi th\u1ef1c v\u00e0 ki\u1ec1m ch\u1ebf kh\u00f4ng \u0111\u01b0a ra l\u1eddi bu\u1ed9c t\u1ed9i hay k\u1ebft lu\u1eadt nh\u1ea5t th\u1eddi v\u00e0 nghi\u00eam tr\u1ecdng.<\/span><\/span><\/p>\n

H\u00e3y cung c\u1ea5p th\u00eam th\u00f4ng tin chi ti\u1ebft: \u201cTh\u00e1ng tr\u01b0\u1edbc, anh\/ch\u1ecb \u0111\u00e3 qu\u00ean \u0111\u0103ng nh\u1eadp v\u00e0o ba \u0111i\u1ec3m PO (point of sale: thu\u1eadt ng\u1eef d\u00f9ng \u0111\u00ea\u0309 ch\u1ec9 c\u00e1c \u0111i\u1ec3m ph\u00e2n ph\u1ed1i h\u00e0ng ho\u00e1 (\u0111i\u1ec3m b\u00e1n l\u1ebb)), \u0111i\u1ec1u n\u00e0y \u0111\u00e3 g\u00e2y \u0111\u00ecnh tr\u1ec7 trung t\u00e2m ph\u00e2n ph\u1ed1i trong v\u00e0i gi\u1edd<\/em>\u201d. \u1ede \u0111\u00e2y, b\u1ea1n kh\u00f4ng cho r\u1eb1ng h\u1ecd lu\u00f4n lu\u00f4n m\u1eafc l\u1ed7i n\u00e0y; Tr\u00ean th\u1ef1c t\u1ebf, c\u00f3 l\u1ebd h\u1ecd hi\u1ebfm khi ph\u1ea1m l\u1ed7i. Thay v\u00e0o \u0111\u00f3, b\u1ea1n l\u00e0m nh\u1ea5n m\u1ea1nh nh\u1eefng s\u1ef1 c\u1ed1 hi\u1ebfm g\u1eb7p v\u00e0 gi\u1ea3i th\u00edch cho nh\u00e2n vi\u00ean r\u1eb1ng ch\u00fang c\u00f3 th\u1ec3 g\u00e2y b\u1ea5t l\u1ee3i nh\u01b0 th\u1ebf n\u00e0o.B\u1eb1ng c\u00e1ch n\u00e0y, nh\u00e2n vi\u00ean nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c l\u1ed7i l\u1ea7m c\u1ee7a m\u00ecnh v\u00e0 bi\u1ebft \u0111i\u1ec3m n\u00e0o c\u1ea7n c\u1ea3i thi\u1ec7n. Cho h\u1ecd th\u1ea5y to\u00e0n c\u1ea3nh b\u1ee9c tranh t\u1eeb \u0111\u00f3 h\u1ecd hi\u1ec3u \u0111\u01b0\u1ee3c t\u00e1c \u0111\u1ed9ng \u0111\u1eb1ng sau nh\u1eefng s\u1ef1 vi\u1ec7c, sau \u0111\u00f3 h\u1ecd \u0111\u1ea3m b\u1ea3o ch\u1eafc ch\u1eafn s\u1ebd l\u00e0m vi\u1ec7c theo \u0111\u00fang quy tr\u00ecnh.<\/span><\/span><\/p>\n

Thu th\u1eadp v\u00e0 s\u1eed d\u1ee5ng d\u1eef li\u1ec7u<\/span><\/span><\/strong><\/p>\n

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[spacer height=\"50px\"]<\/span><\/p><\/div>Ph\u00e2n t\u00edch hi\u1ec7u su\u1ea5t l\u00e0 ph\u01b0\u01a1ng ph\u00e1p c\u1ee7a t\u01b0\u01a1ng lai. M\u1ed9t nghi\u00ean c\u1ee9u n\u0103m 2016 c\u1ee7a Vi\u1ec7n N\u0103ng su\u1ea5t doanh nghi\u1ec7p (i4cp) v\u00e0 vi\u1ec7n ROI cho th\u1ea5y 67% c\u00e1c t\u1ed5 ch\u1ee9c hi\u1ec7n s\u1eed d\u1ee5ng k\u1ebft qu\u1ea3 t\u1eeb c\u00e1c d\u1ef1 \u00e1n ph\u00e2n t\u00edch v\u1ed1n nh\u00e2n l\u1ef1c \u0111\u1ec3 gi\u00fap th\u00fac \u0111\u1ea9y k\u1ebft qu\u1ea3 kinh doanh.<\/span><\/span><\/p>\n

Khi c\u00e1c c\u00f4ng ty \u0111\u1ea7u t\u01b0 v\u00e0o vi\u1ec7c thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u li\u00ean quan \u0111\u1ebfn hi\u1ec7u su\u1ea5t c\u1ee7a nh\u00e2n vi\u00ean, n\u00f3 s\u1ebd t\u0103ng th\u00eam chi\u1ec1u s\u00e2u ph\u1ea3n h\u1ed3i t\u1edbi nh\u00e2n vi\u00ean. Cung c\u1ea5p c\u00e1c v\u00ed d\u1ee5 hi\u1ec7u su\u1ea5t c\u1ee5 th\u1ec3 trong \u0111\u00e1nh gi\u00e1 l\u00e0 r\u1ea5t t\u1ed1t, nh\u01b0ng vi\u1ec7c cho nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n bi\u1ebft h\u1ecd \u0111ang \u1edf \u0111\u00e2u v\u00e0 h\u1ecd \u0111ang th\u00e0nh c\u00f4ng th\u00ec c\u00f3 th\u1ec3 th\u1ef1c hi\u1ec7n th\u00f4ng qua d\u1eef li\u1ec7u. Theo d\u00f5i ch\u1eb7t ch\u1ebd c\u00e1c s\u1ed1 li\u1ec7u quan tr\u1ecdng v\u00e0 \u0111o l\u01b0\u1eddng c\u00e1ch nh\u00e2n vi\u00ean l\u00e0m vi\u1ec7c so v\u1edbi k\u00ec v\u1ecdng. \u0110i\u1ec1u n\u00e0y s\u1ebd gi\u00fap b\u1ea1n \u0111\u01b0a ra ph\u1ea3n h\u1ed3i ch\u00ednh x\u00e1c h\u01a1n c\u0169ng nh\u01b0 \u0111\u1eb7t m\u1ee5c ti\u00eau ch\u00ednh x\u00e1c h\u01a1n trong t\u01b0\u01a1ng lai.<\/span><\/span><\/p>\n

Thay v\u00ec ch\u1edd \u0111\u1ee3i c\u1ee9 sau 365 ng\u00e0y \u0111\u1ec3 \u0111\u00e1nh gi\u00e1 nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh, h\u00e3y c\u1ed1 g\u1eafng \u0111\u00e1nh gi\u00e1 h\u1ecd th\u01b0\u1eddng xuy\u00ean h\u01a1n. H\u00e3y chia s\u1ebb b\u00e1o c\u00e1o ti\u1ebfn \u0111\u1ed9 m\u1ee5c ti\u00eau v\u1edbi h\u1ecd trong su\u1ed1t c\u1ea3 n\u0103m. N\u1ebfu nh\u00e2n vi\u00ean \u0111\u01b0\u1ee3c bi\u1ebft c\u00e1c th\u00f4ng tin nh\u01b0 v\u1eady, h\u1ecd c\u00f3 th\u1ec3 \u0111\u00e1nh gi\u00e1 m\u1ee9c \u0111\u1ed9 hi\u1ec7u qu\u1ea3 b\u1ea3n th\u00e2n h\u00e0ng ng\u00e0y trong c\u00f4ng vi\u1ec7c v\u00e0 t\u00ecm hi\u1ec3u c\u00e1c \u0111i\u1ec3m c\u1ea7n c\u1ea3i thi\u1ec7n v\u00e0 c\u00e1c c\u00e1ch \u0111i\u1ec1u ch\u1ec9nh ph\u00f9 h\u1ee3p.<\/span><\/span><\/p>\n

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Y\u00eau c\u1ea7u \u0111\u1ea7u v\u00e0o<\/span><\/span><\/strong><\/p>\n

B\u00e1o c\u00e1o c\u1ee7a TINYpulse c\u0169ng cho th\u1ea5y 12 % vi\u00ean n\u00f3i r\u1eb1ng c\u00e1c \u0111\u00e1nh gi\u00e1 ch\u1ec9 d\u1eebng l\u1ea1i l\u00e0 c\u00e1c cu\u1ed9c \u0111\u1ed1i tho\u1ea1i m\u1ed9t chi\u1ec1u. Nh\u1eefng \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t m\u00e0 trong \u0111\u00f3 ch\u1ec9 c\u00f3 qu\u1ea3n l\u00fd b\u00e0y t\u1ecf quan \u0111i\u1ec3m c\u1ee7a h\u1ecd l\u00e0 v\u00f4 c\u00f9ng kh\u00f4ng hi\u1ec7u qu\u1ea3; nh\u00e2n vi\u00ean mu\u1ed1n tham gia v\u00e0o m\u1ed9t cu\u1ed9c th\u1ea3o lu\u1eadn, kh\u00f4ng ph\u1ea3i ng\u1ed3i nghe m\u1ed9t b\u00e0i gi\u1ea3ng.<\/span><\/span><\/p>\n

Kh\u1ea3o s\u00e1t nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n \u0111\u1ec3 ph\u1ea3n h\u1ed3i v\u1ec1 hi\u1ec7u su\u1ea5t c\u1ee7a h\u1ecd trong qu\u00e1 tr\u00ecnh \u0111\u00e1nh gi\u00e1. H\u00e3y \u0111\u1ec3 c\u1ea5u tr\u00fac c\u00e1c \u0111\u00e1nh gi\u00e1 c\u1ee7a b\u1ea1n \u0111\u1ec3 c\u00f3 l\u1ee3i cho cu\u1ed9c \u0111\u1ed1i tho\u1ea1i; khuy\u1ebfn kh\u00edch s\u1ef1 minh b\u1ea1ch v\u00e0 cho nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n m\u1ed9t ti\u1ebfng n\u00f3i hay n\u00f3i c\u00e1ch kh\u00e1c l\u00e0 h\u00e3y \u0111\u1ec3 cho h\u1ecd \u0111\u01b0\u1ee3c l\u00ean ti\u1ebfng. T\u1ea1o ra m\u1ed9t h\u1ec7 th\u1ed1ng kh\u1ea3o s\u00e1t nh\u00e2n vi\u00ean v\u1ec1 \u00fd ki\u1ebfnc\u1ee7a h\u1ecd \u0111\u1ed1i v\u1edbi ng\u01b0\u1eddi qu\u1ea3n l\u00fd tr\u1ef1c ti\u1ebfp c\u1ee7a m\u00ecnh.<\/span><\/span><\/p>\n

Cu\u1ed1i c\u00f9ng y\u00eau c\u1ea7u nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t ch\u00ednh m\u00ecnh. S\u1ef1 t\u1ef1 \u0111\u00e1nh gi\u00e1 l\u00e0 v\u00f4 c\u00f9ng h\u1eefu \u00edch b\u1edfi v\u00ec ch\u00ednh nh\u1eefng \u0111\u00e1nh gi\u00e1 bu\u1ed9c m\u1ecdi ng\u01b0\u1eddi x\u00e1c \u0111\u1ecbnh \u0111i\u1ec3m h\u1ecd mu\u1ed1n c\u1ea3i thi\u1ec7n v\u00e0 th\u1eeba nh\u1eadn \u0111i\u1ec1u h\u1ecd \u0111ang thi\u1ebfu.<\/span><\/span><\/p>\n

T\u1eadp trung v\u1ec1 ph\u00eda tr\u01b0\u1edbc<\/span><\/span><\/strong><\/p>\n

B\u1ea1n c\u1ea7n bi\u1ebft ai l\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u00f4ng ty t\u01b0\u01a1ng lai c\u1ee7a m\u00ecnh v\u00e0 h\u1ecdc c\u00e1ch ti\u1ebfn h\u00e0nh \u0111\u00e1nh gi\u00e1 n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c t\u1eadp trung v\u00e0o t\u01b0\u01a1ng lai c\u1ee7a h\u1ecd. Th\u1eadt kh\u00f4ng may, m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng l\u1edbn c\u00e1c t\u1ed5 ch\u1ee9c kh\u00f4ng c\u00f3 s\u1ef1 hi\u1ec3u bi\u1ebft s\u00e2u s\u1eafc v\u1ec1 t\u00e0i n\u0103ng c\u1ee7a h\u1ecd. B\u00e1o c\u00e1o nghi\u00ean c\u1ee9u t\u00e0i n\u0103ng c\u1ee7a 2015 do Lee Hecht Harrison ph\u00e1t hi\u1ec7n ra r\u1eb1ng ch\u1ec9 c\u00f3 42 % c\u00e1c c\u00f4ng ty hi\u1ec3u \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh.<\/span><\/span><\/p>\n

\"\"<\/p>\n<\/span>\n

H\u00e3y t\u00ecm xem ai l\u00e0 ng\u01b0\u1eddi gi\u1ecfi nh\u1ea5t c\u1ee7a b\u1ea1n b\u1eb1ng c\u00e1ch ph\u00e2n t\u00edch d\u1eef li\u1ec7u hi\u1ec7u su\u1ea5t, h\u1ecfi \u00fd ki\u1ebfn c\u00e1c qu\u1ea3n l\u00fd kh\u00e1c v\u00e0 kh\u1ea3o s\u00e1t nh\u00e2n vi\u00ean \u0111\u1ec3 c\u00f3 \u0111\u01b0\u1ee3c c\u00e1i nh\u00ecn kh\u00e1ch quan \u0111\u1ea7y \u0111\u1ee7 v\u1ec1 ng\u01b0\u1eddi xu\u1ea5t s\u1eafc nh\u1ea5t trong m\u1ed7i nh\u00f3m.<\/span><\/span><\/p>\n

Khi b\u1ea1n t\u00ecm ra ai l\u00e0 ng\u01b0\u1eddi ch\u01a1i h\u1ea1ng A c\u1ee7a m\u00ecnh, h\u00e3y cho h\u1ecd nh\u1eefng ph\u1ea3n h\u1ed3i mang t\u00ednh x\u00e2y d\u1ef1ng, c\u00f3 suy ngh\u0129 ti\u1ebfn th\u1ee7. Thu h\u00fat h\u1ecd b\u1eb1ng c\u00e1ch t\u1eadp trung v\u00e0o n\u01a1i ph\u00f9 h\u1ee3p v\u1edbi h\u1ecd trong b\u1ee9c tranh to\u00e0n c\u1ea3nh c\u1ee7a c\u00f4ng ty. M\u1ed9t b\u00e1o c\u00e1o v\u1ec1 s\u1ef1 tham gia c\u1ee7a nh\u00e2n vi\u00ean TINYpulse cho th\u1ea5y r\u1eb1ng h\u01a1n 70 % nh\u00e2n vi\u00ean cho r\u1eb1ng h\u1ecd kh\u00f4ng \u0111\u1ea1t \u0111\u01b0\u1ee3c t\u1ed1i \u0111a ti\u1ec1m n\u0103ng c\u1ee7a b\u1ea3n th\u00e2n. T\u00ecnh tr\u1ea1ng n\u00e0y c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft b\u1eb1ng c\u00e1ch gi\u00fap m\u1ed7i nh\u00e2n vi\u00ean c\u1ea3m th\u1ea5y h\u1ee9ng th\u00fa v\u1edbi c\u00f4ng vi\u1ec7c h\u01a1n.Cung c\u1ea5p cho nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n s\u1ef1 ph\u00e1t tri\u1ec3n chuy\u00ean nghi\u1ec7p th\u00f4ng qua c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh t\u01b0 v\u1ea5n, c\u00e1c kh\u00f3a h\u1ecdc gi\u00e1o d\u1ee5c, \u0111\u00e0o t\u1ea1o ch\u00e9o t\u01b0\u01a1ng t\u00e1c, hu\u1ea5n luy\u1ec7n c\u00e1 nh\u00e2n v\u00e0 c\u00e1c ph\u01b0\u01a1ng ph\u00e1p kh\u00e1c \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 th\u00fac \u0111\u1ea9y m\u1ed7i c\u00e1 nh\u00e2n trong nh\u00f3m c\u1ee7a b\u1ea1n. \u0110\u1eb7t m\u1ee5c ti\u00eau v\u1edbi h\u1ecd \u0111\u1ec3 h\u1ecd hi\u1ec3u r\u1eb1ng t\u01b0\u01a1ng lai c\u1ee7a h\u1ecd trong c\u00f4ng ty \u0111ang n\u1eb1m trong ch\u00ednh tay m\u00ecnh.<\/span><\/span><\/p>\n

T\u00e1c gi\u1ea3: Andre Lavoie<\/strong>
\nNgu\u1ed3n: www.entrepreneur.com<\/strong>
\n<\/span><\/p>\n

C\u00e1c kh\u00f3a h\u1ecdc c\u00f9ng ch\u1ee7 \u0111\u1ec1<\/span><\/strong><\/em><\/p>\n

M\u1eddi b\u1ea1n tham kh\u1ea3o:<\/p>\n

NGH\u1ec6 THU\u1eacT THU PH\u1ee4C NH\u00c2N T\u00c2M TRONG QU\u1ea2N TR\u1eca NH\u00c2N S\u1ef0<\/a><\/strong><\/span> (GV: La Ki\u1ebfn M\u1ef9 (Anthony M\u1ef9<\/a><\/strong>)
\nKh\u00f3a h\u1ecdc gi\u00fap h\u1ecdc vi\u00ean bi\u1ebft c\u00e1ch v\u1eadn d\u1ee5ng chi\u1ebfn l\u01b0\u1ee3c \u201cBi\u1ebft ng\u01b0\u1eddi bi\u1ebft ta, tr\u0103m tr\u1eadn tr\u0103m th\u1eafng\u201d trong c\u00f4ng t\u00e1c l\u00e3nh \u0111\u1ea1o, h\u1ecdc c\u00e1ch d\u00f9ng c\u00e1i T\u00e2m, T\u1ea7m, T\u00e0i \u0111\u1ec3 t\u1ea1o \u0111\u1ed9ng l\u1ef1c, g\u00e2y \u1ea3nh h\u01b0\u1edfng t\u00edch c\u1ef1c cho nh\u00e2n vi\u00ean. H\u01b0\u1edbng d\u1eabn c\u00e1ch th\u1ee9c \u0111\u1ea1t k\u0129 n\u0103ng \u0111\u1ed9ng vi\u00ean v\u00e0 d\u1eabn d\u1eaft nh\u00e2n vi\u00ean \u0111\u1ea1t m\u1ee5c ti\u00eau t\u1ed5 ch\u1ee9c.<\/span><\/span>
\nK\u1ef8 N\u0102NG THUY\u1ebeT PH\u1ee4C<\/a><\/strong><\/span> (GV: Philip Hesketh<\/a><\/strong>)
\nKh\u00f3a h\u1ecdc gi\u00fap h\u1ecdc vi\u00ean c\u1ea3i thi\u1ec7n k\u0129 n\u0103ng t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi kh\u00e1c trong c\u00e1c t\u00ecnh hu\u1ed1ng x\u00e3 h\u1ed9i, b\u1ed5 sung c\u00e1c k\u0129 n\u0103ng m\u1ec1m c\u1ea7n thi\u1ebft cho h\u1ecdc vi\u00ean \u0111\u1ec3 tr\u1edf th\u00e0nh ng\u01b0\u1eddi thuy\u1ebft ph\u1ee5c gi\u1ecfi v\u00e0 c\u00f3 s\u1ee9c \u1ea3nh h\u01b0\u1edfng.<\/span><\/span>
\nQU\u1ea2N TR\u1eca CH\u1ea4T L\u01af\u1ee2NG V\u00c0 C\u1ea2I TI\u1ebeN LI\u00caN T\u1ee4C D\u00c0NH CHO CEO<\/a><\/strong><\/span> (GV: Tr\u1ea7n \u0110\u00ecnh C\u1eedu<\/a><\/strong>)
\nKh\u00f3a h\u1ecdc gi\u00fap h\u1ecdc vi\u00ean nh\u1eadn bi\u1ebft c\u00e1c c\u00f4ng c\u1ee5 qu\u1ea3n l\u00fd, x\u00e2y d\u1ef1ng h\u1ec7 th\u1ed1ng ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m\/ d\u1ecbch v\u1ee5, h\u01b0\u1edbng d\u1eabn h\u1ecdc vi\u00ean \u1ee9ng d\u1ee5ng s\u00e1ng t\u1ea1o trong vi\u00eac c\u1ea3i ti\u1ebfn doanh nghi\u1ec7p, n\u1eafm b\u1eaft \u0111\u01b0\u1ee3c tinh th\u1ea7n c\u1ee7a m\u1ed9t \u201cchi\u1ebfn binh Kaizen\u201d.<\/p>\n","protected":false},"excerpt":{"rendered":"

C\u00e1c b\u00e0i \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t l\u00e0m vi\u1ec7c \u0111\u1ecbnh k\u00ec h\u00e0ng n\u0103m \u0111ang d\u1ea7n \u0111\u01b0\u1ee3c \u00edt ng\u01b0\u1eddi quan t\u00e2m, b\u1edfi nh\u1eefng nh\u00e0 tuy\u1ec3n d\u1ee5ng v\u00e0 nh\u00e2n vi\u00ean \u0111\u1ec1u gh\u00e9t ch\u00fang..…<\/p>\n","protected":false},"author":1,"featured_media":2094,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[22],"tags":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/bizuni.vn\/kien-thuc-quan-tri\/wp-content\/uploads\/2019\/01\/612374-PNHPWF-428.jpg?fit=6549%2C4371&ssl=1","_links":{"self":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/3171"}],"collection":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/comments?post=3171"}],"version-history":[{"count":0,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/3171\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media\/2094"}],"wp:attachment":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media?parent=3171"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/categories?post=3171"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/tags?post=3171"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}