{"id":3361,"date":"2019-10-11T13:58:13","date_gmt":"2019-10-11T06:58:13","guid":{"rendered":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/?p=3361"},"modified":"2022-10-15T22:47:53","modified_gmt":"2022-10-15T15:47:53","slug":"6-diem-yeu-cua-nguoi-lanh-dao-va-cach-khac-phuc-chung","status":"publish","type":"post","link":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/6-diem-yeu-cua-nguoi-lanh-dao-va-cach-khac-phuc-chung\/","title":{"rendered":"6 \u0110i\u1ec3m y\u1ebfu c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o v\u00e0 c\u00e1ch kh\u1eafc ph\u1ee5c ch\u00fang"},"content":{"rendered":"

L\u00e3nh \u0111\u1ea1o kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng. Kh\u00f4ng ph\u1ea3i b\u1ea5t c\u1ee9 ai c\u0169ng c\u00f3 t\u1ed1 ch\u1ea5t \u0111\u1ec3 tr\u1edf th\u00e0nh \u00f4ng ch\u1ee7 ho\u1eb7c b\u00e0 ch\u1ee7. \u0110\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o gi\u1ecfi, b\u1ea1n c\u1ea7n ph\u1ea3i t\u1ef1 \u0111\u00e1nh gi\u00e1 b\u1ea3n th\u00e2n li\u00ean t\u1ee5c \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o b\u1ea1n \u0111ang l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c so v\u1edbi ti\u00eau chu\u1ea9n c\u1ee7a b\u1ea3n th\u00e2n v\u00e0 \u0111\u1ed9i ng\u0169 trong doanh nghi\u1ec7p. N\u1ebfu b\u1ea1n l\u00e0 m\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o t\u1ed3i, b\u1ea1n s\u1ebd lu\u00f4n ph\u1ea3i tuy\u1ec3n nh\u00e2n vi\u00ean m\u1edbi. \u0110i\u1ec1u \u0111\u00f3 ph\u1ea3n \u00e1nh \u0111\u00fang c\u00e2u n\u00f3i: Nh\u00e2n vi\u00ean r\u1eddi b\u1ecf ng\u01b0\u1eddi qu\u1ea3n l\u00ed, ch\u1ee9 kh\u00f4ng ph\u1ea3i r\u1eddi c\u00f4ng ti.<\/span><\/strong><\/span><\/p>\n

C\u00f3 r\u1ea5t nhi\u1ec1u l\u00fd thuy\u1ebft v\u1ec1 qu\u1ea3n l\u00fd v\u00e0 l\u00e3nh \u0111\u1ea1o tr\u00ean th\u1ebf gi\u1edbi. Nh\u01b0ng m\u1ed9t \u0111i\u1ec1u m\u00e0 ai c\u0169ng \u0111\u1ed3ng \u00fd l\u00e0 \u0111a s\u1ed1 nh\u00e2n vi\u00ean s\u1ebd t\u00ecm \u0111\u1ebfn nh\u1eefng ng\u01b0\u1eddi bi\u1ebft c\u00e1ch d\u1eabn l\u1ed1i h\u1ecd, bi\u1ebft c\u00e1ch cung c\u1ea5p v\u00e0 ch\u1ec9 ra r\u00f5 r\u00e0ng nhi\u1ec7m v\u1ee5 v\u00e0 gi\u00e1 tr\u1ecb c\u1ed1t l\u00f5i c\u1ee7a c\u00f4ng ty thay v\u00ec nh\u1eefng ng\u01b0\u1eddi ch\u1ec9 bi\u1ebft sai b\u1ea3o nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh. N\u1ebfu b\u1ea1n \u0111i theo nh\u1eefng nguy\u00ean t\u1eafc n\u00e0y, th\u00ec b\u1ea1n \u0111ang \u0111i tr\u00ean con \u0111\u01b0\u1eddng \u0111\u1ec3 tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o<\/a> v\u0129 \u0111\u1ea1i.<\/span><\/p>\n

Kh\u00f4ng ai l\u00e0 ho\u00e0n h\u1ea3o, v\u00e0 lu\u00f4n c\u00f3 ch\u1ed7 ph\u1ea3i c\u1ea3i thi\u1ec7n. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 s\u00e1u \u0111i\u1ec3m y\u1ebfu ph\u1ed5 bi\u1ebfn c\u1ee7a ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o v\u00e0 c\u00e1ch b\u1ea1n c\u00f3 th\u1ec3 kh\u1eafc ph\u1ee5c ch\u00fang.<\/span><\/p>\n

Thi\u1ebfu ni\u1ec1m tin v\u00e0o nh\u00e2n vi\u00ean<\/span><\/strong><\/span><\/p>\n

C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o m\u1edbi th\u01b0\u1eddng qu\u1ea3n l\u00ed nghi\u00eam kh\u1eafc nh\u00e2n vi\u00ean ho\u1eb7c \u0111\u1ea3m nh\u1eadn nhi\u1ec1u c\u00f4ng vi\u1ec7c h\u01a1n s\u1ee9c c\u1ee7a h\u1ecd, t\u1ea5t c\u1ea3 ch\u1ec9 v\u00ec h\u1ecd kh\u00f4ng tin nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 l\u00e0m t\u1ed1t c\u00f4ng vi\u1ec7c nh\u01b0 h\u1ecd.<\/span><\/p>\n

\u201c\u0110i\u1ec1u n\u00e0y x\u1ea3y ra khi c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o nh\u1ea7m l\u1eabn vai tr\u00f2 c\u1ee7a h\u1ecd v\u00e0 thay v\u00e0o \u0111\u00f3 \u0111\u00f3ng vai tr\u00f2 l\u00e0 ng\u01b0\u1eddi \u0111\u1ed1c c\u00f4ng ho\u1eb7c qu\u1ea3n l\u00fd trong n\u1ed7 l\u1ef1c \u0111\u1ea3m b\u1ea3o m\u1ecdi vi\u1ec7c \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh”, Keisha A. Rivers, ng\u01b0\u1eddi s\u00e1ng l\u1eadp v\u00e0 ng\u01b0\u1eddi \u0111i\u1ec1u h\u00e0nh th\u00e0nh qu\u1ea3 ch\u00ednh c\u1ee7a The KARS Group Ltd. “C\u00e1ch ti\u1ebfp c\u1eadn t\u1ed1t nh\u1ea5t l\u00e0 kh\u00f4ng qu\u1ea3n l\u00fd chi li t\u1eebng chi ti\u1ebft c\u1ee7a nh\u1eefng vi\u1ec7c ph\u1ea3i l\u00e0m nh\u01b0ng t\u1eadp trung v\u00e0o k\u1ebft qu\u1ea3 c\u1ee5 th\u1ec3 v\u00e0 tin t\u01b0\u1edfng v\u00e0o nh\u00f3m c\u1ee7a b\u1ea1n \u0111\u1ec3 th\u1ef1c hi\u1ec7n. Ki\u1ec3m tra \u0111\u1ecbnh k\u1ef3 l\u00e0 t\u1ed1t nh\u1ea5t \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ti\u1ebfn tr\u00ecnh \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n, thay v\u00ec mu\u1ed1n \u0111\u01b0\u1ee3c xem b\u00e1o c\u00e1o tr\u1ea1ng th\u00e1i c\u00f4ng vi\u1ec7c h\u00e0ng ng\u00e0y\u201d<\/span><\/p>\n

Heather Monahan, ng\u01b0\u1eddi s\u00e1ng l\u1eadp nh\u00f3m c\u1ed1 v\u1ea5n ngh\u1ec1 nghi\u1ec7p Boss in Heels, n\u00f3i th\u00eam r\u1eb1ng nhi\u1ec1u nh\u00e0 qu\u1ea3n l\u00fd kh\u00f4ng c\u00f3 ni\u1ec1m tin v\u00e0o nh\u00e2n vi\u00ean \u0111\u1ec3 giao ph\u00f3 th\u00f4ng tin c\u00f4ng ty, d\u1eabn \u0111\u1ebfn vi\u1ec7c kh\u00f4ng chia s\u1ebb t\u00e0i li\u1ec7u c\u00f3 gi\u00e1 tr\u1ecb v\u1edbi h\u1ecd.<\/span><\/p>\n

“Quy\u1ebft \u0111\u1ecbnh chia s\u1ebb nh\u1eefng th\u00f4ng tin ch\u00ednh v\u00e0 xem c\u00e1ch nh\u00f3m c\u1ee7a b\u1ea1n qu\u1ea3n l\u00fd th\u00f4ng tin l\u00e0 m\u1ed9t c\u00f4ng th\u1ee9c t\u1ed1t \u0111\u1ec3 x\u00e2y d\u1ef1ng l\u00f2ng tin c\u1ee7a to\u00e0n c\u00f4ng ty”, c\u00f4 n\u00f3i.<\/span><\/p>\n

K\u1ebft n\u1ed1i qu\u00e1 m\u1ee9c<\/span><\/strong><\/span><\/p>\n

K\u1ebft n\u1ed1i 24\/7 \u0111\u00e3 tr\u1edf th\u00e0nh m\u1ed9t d\u1ea5u \u1ea5n c\u1ee7a nh\u1eefng ng\u01b0\u1eddi lao \u0111\u1ed9ng trong th\u1eddi k\u00ec hi\u1ec7n \u0111\u1ea1i. K\u1ebft n\u1ed1i li\u00ean t\u1ee5c cho ph\u00e9p nh\u00e0 qu\u1ea3n l\u00ed ph\u1ea3n h\u1ed3i khi \u0111ang di chuy\u1ec3n v\u00e0 d\u1ec5 d\u00e0ng qu\u1ea3n l\u00ed nh\u00e2n vi\u00ean trong th\u1eddi gian l\u00e0m vi\u1ec7c, Nicholas Thorne n\u00f3i, anh l\u00e0 CEO c\u1ee7a c\u00f4ng ty ph\u00e1t tri\u1ec3n n\u1ec1n t\u1ea3ng nh\u1eadn bi\u1ebft d\u1ea5u hi\u1ec7u k\u0129 thu\u1eadt s\u1ed1 Basno. V\u1eabn \u0111\u1ec1 l\u00e0 \u0111i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn m\u1ed9t c\u00e1ch phong c\u00e1ch l\u00e3nh \u0111\u1ea1o \u0111\u00f2i h\u1ecfi m\u1ecdi ng\u01b0\u1eddi lu\u00f4n ph\u1ea3i k\u1ebft n\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c m\u1ecdi l\u00fac m\u1ecdi n\u01a1i – v\u00e0 \u0111i\u1ec1u \u0111\u00f3 th\u1eadt kinh kh\u1ee7ng cho c\u00e1c nh\u00e0 qu\u1ea3n l\u00ed c\u0169ng nh\u01b0 c\u00e1c th\u00e0nh vi\u00ean trong nh\u00f3m, \u00f4ng n\u00f3i.<\/span><\/p>\n

V\u1edbi t\u00ecnh tr\u1ea1ng k\u1ebft n\u1ed1i li\u00ean t\u1ee5c c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn m\u1ed9t ch\u1ee9ng b\u1ec7nh \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 \u201c \u201cb\u1ec7nh v\u1ed9i v\u00e0ng\u201d, \u0111\u01b0\u1ee3c bi\u1ebft \u0111\u1ebfn nh\u01b0 l\u00e0 lu\u00f4n lu\u00f4n c\u00f3 nhu c\u1ea7u ho\u00e0n th\u00e0nh m\u1ecdi vi\u1ec7c nhi\u1ec1u h\u01a1n, nhanh h\u01a1n v\u00e0 \u0111a di\u1ec7n m\u1ecdi m\u1eb7t, ngay c\u1ea3 khi kh\u00f4ng c\u1ea7n ph\u1ea3i l\u00e0m nh\u01b0 v\u1eady. \u201c B\u1ec7nh v\u1ed9i v\u00e0ng\u201d khi\u1ebfn c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 nh\u00e2n vi\u00ean b\u1ecb cu\u1ed1n v\u00e0o nh\u1eefng chi ti\u1ebft v\u1ee5n v\u1eb7t thay v\u00ec \u0111\u1ee9ng l\u1ea1i v\u00e0 nh\u00ecn l\u1ea1i t\u1ed5ng th\u1ec3 c\u1ee7a s\u1ef1 vi\u1ec7c.<\/span><\/p>\n

Monahan n\u00f3i th\u00eam nh\u1eefng l\u00e3nh \u0111\u1ea1o m\u00e0 l\u00e0m vi\u1ec7c qu\u00e1 nhi\u1ec1u v\u00e0 c\u0103ng th\u1eb3ng th\u01b0\u1eddng g\u1eb7p r\u1ea5t nhi\u1ec1u v\u1ea5n \u0111\u1ec1 . B\u1ea1n ch\u1ec9 n\u00ean c\u00f3 tr\u00e1ch nhi\u1ec7m v\u1edbi nh\u1eefng m\u1ee5c ti\u00eau h\u1ee3p l\u00ed, v\u00ec c\u1ed1 g\u1eafng \u00e9p b\u1ea3n th\u00e2n s\u1ebd g\u00e2y ra nhi\u1ec1u thi\u1ec7t h\u1ea1i h\u01a1n l\u00e0 t\u1ed1t cho b\u1ea1n v\u00e0 to\u00e0n b\u1ed9 c\u00f4ng ti.<\/span><\/p>\n

“T\u1ea1o ranh gi\u1edbi v\u00e0 nh\u1eadn ra b\u1ea1n kh\u00f4ng th\u1ec3 l\u00e0m t\u1ea5t c\u1ea3 s\u1ebd cho ph\u00e9p b\u1ea1n c\u1eaft gi\u1ea3m c\u00e1c m\u1ed1i b\u1eadn t\u00e2m th\u1eeba th\u00e3i v\u00e0 t\u1eadp trung v\u00e0o c\u00e1c \u01b0u ti\u00ean”, Monahan n\u00f3i.<\/span><\/p>\n

\"\"<\/span><\/p>\n

S\u1ef1 \u0111\u00ecnh tr\u1ec7<\/span><\/strong><\/span><\/p>\n

T\u1ea5t c\u1ea3 c\u00e1c l\u00e3nh \u0111\u1ea1o s\u1ebd ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi s\u1ef1 nguy hi\u1ec3m c\u1ee7a vi\u1ec7c m\u1eafc k\u1eb9t trong m\u1ed9t c\u00e1ch l\u00e0m vi\u1ec7c duy nh\u1ea5t. C\u00e1ch ph\u1ed5 bi\u1ebfn \u0111\u1ec3 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 n\u00e0y c\u00f3 th\u1ec3 hi\u1ec7u qu\u1ea3 l\u00fac n\u00e0y, nh\u01b0ng \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 kh\u00f4ng cho ph\u00e9p ch\u00ednh b\u1ea1n ho\u1eb7c nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n tr\u1edf n\u00ean l\u1edd \u0111\u1edd, m\u1ee5 m\u1eabm.<\/span><\/p>\n

“M\u1ed1i \u0111e d\u1ecda l\u1edbn nh\u1ea5t \u0111\u1ed1i v\u1edbi m\u1ed9t doanh nghi\u1ec7p th\u00e0nh c\u00f4ng l\u00e0 s\u1ef1 th\u1ecfa m\u00e3n, m\u1ea5t \u0111i kh\u00e1t v\u1ecdng \u0111\u1ed5i m\u1edbi<\/em>“, Liz Elting, \u0111\u1ed3ng gi\u00e1m \u0111\u1ed1c \u0111i\u1ec1u h\u00e0nh c\u1ee7a c\u00f4ng ty d\u1ecbch v\u1ee5 ng\u00f4n ng\u1eef kinh doanh TransPerinf n\u00f3i.<\/span><\/p>\n

\u0110i\u1ec1u t\u1ed1t nh\u1ea5t b\u1ea1n c\u00f3 th\u1ec3 l\u00e0m cho nh\u00f3m c\u1ee7a m\u00ecnh v\u1edbi t\u01b0 c\u00e1ch l\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o l\u00e0 giao ti\u1ebfp v\u00e0 th\u1ea5m nhu\u1ea7n \u00fd th\u1ee9c r\u00f5 r\u00e0ng v\u1ec1 l\u00fd do t\u1ea1i sao b\u1ea1n l\u00e0m nh\u1eefng g\u00ec \u0111ang l\u00e0m, Elting n\u00f3i. Nhi\u1ec7m v\u1ee5 c\u1ee7a c\u00f4ng ty b\u1ea1n c\u00f3 th\u1ec3 s\u1ebd m\u1ea5t uy t\u00edn n\u1ebfu kh\u00f4ng ti\u1ebfp t\u1ee5c \u0111\u1ed5i m\u1edbi v\u00e0 vi\u1ec7c nh\u1eafc nh\u1edf t\u1ed5 ch\u1ee9c v\u1ec1 m\u1ee5c \u0111\u00edch c\u1ee7a n\u00f3 s\u1ebd th\u00fac \u0111\u1ea9y b\u1ea1n c\u1ed9ng t\u00e1c v\u00e0 ph\u00e1t tri\u1ec3n.<\/span><\/p>\n

\u0110\u1ec3 duy tr\u00ec s\u1ef1 th\u00edch nghi, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u0169ng c\u1ea7n l\u1eafng nghe ph\u1ea3n h\u1ed3i t\u1eeb b\u1ea5t k\u1ef3 ai c\u00f3 c\u1ed5 ph\u1ea7n trong doanh nghi\u1ec7p, bao g\u1ed3m c\u1ea3 kh\u00e1ch h\u00e0ng.<\/span><\/p>\n

“Ph\u1ea3n h\u1ed3i c\u1ee7a h\u1ecd l\u00e0 th\u00f4ng tin qu\u00fd gi\u00e1 nh\u1ea5t cho s\u1ef1 th\u00e0nh c\u00f4ng c\u1ee7a c\u00f4ng ty b\u1ea1n<\/em>” Elting n\u00f3i. “L\u00e0m cho n\u00f3 tr\u1edf th\u00e0nh \u01b0u ti\u00ean h\u00e0ng \u0111\u1ea7u \u0111\u1ec3 kh\u00f4ng ch\u1ec9 thu h\u00fat ph\u1ea3n h\u1ed3i t\u1eeb h\u1ecd m\u00e0 c\u00f2n gi\u1ea3i m\u00e3 ph\u1ea3n h\u1ed3i \u0111\u00f3 v\u00e0 h\u00e0nh \u0111\u1ed9ng theo n\u00f3.”<\/span><\/p>\n

C\u1ea7n \u0111\u01b0\u1ee3c y\u00eau th\u00edch<\/span><\/strong><\/span><\/p>\n

C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u0169ng l\u00e0 con ng\u01b0\u1eddi, v\u00e0 t\u1ea5t nhi\u00ean l\u00e0 h\u1ecd mu\u1ed1n \u0111\u01b0\u1ee3c y\u00eau th\u00edch, David Scarola, gi\u00e1m \u0111\u1ed1c c\u1ee7a ngu\u1ed3n l\u1ef1c kinh doanh The Board Board (TAB) cho bi\u1ebft. Nh\u01b0ng mong mu\u1ed1n \u0111\u01b0\u1ee3c n\u1ed5i ti\u1ebfng v\u00e0 \u0111\u01b0\u1ee3c m\u1ecdi ng\u01b0\u1eddi y\u00eau m\u1ebfn \u0111\u00f4i khi c\u00f3 th\u1ec3 che m\u1edd ph\u00e1n quy\u1ebft kinh doanh c\u1ee7a h\u1ecd.<\/span><\/p>\n

“M\u1ed9t sai l\u1ea7m ph\u1ed5 bi\u1ebfn v\u1edbi c\u00e1c nh\u00e0 qu\u1ea3n l\u00fd m\u1edbi v\u00e0 ch\u1ee7 doanh nghi\u1ec7p m\u1edbi l\u00e0 h\u1ecd \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh \u0111\u01b0\u1ee3c nhi\u1ec1u ng\u01b0\u1eddi th\u00edch nh\u01b0ng l\u1ea1i kh\u00f4ng ph\u1ea3i l\u00e0 quy\u1ebft \u0111\u1ecbnh t\u1ed1t nh\u1ea5t cho doanh nghi\u1ec7p”, Scarola n\u00f3i. “[L\u00e3nh \u0111\u1ea1o] \u0111\u00f4i khi c\u1ea7n \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh kh\u00f4ng l\u00e0m v\u1eeba l\u00f2ng ng\u01b0\u1eddi kh\u00e1c. \u0110\u00f3 l\u00e0 tr\u00e1ch nhi\u1ec7m \u0111i k\u00e8m v\u1edbi ch\u1ee9c v\u1ee5.”<\/span><\/p>\n

Thay v\u00ec c\u1ed1 g\u1eafng \u0111\u1ec3 \u0111\u01b0\u1ee3c nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n th\u00edch, thay v\u00e0o \u0111\u00f3 h\u00e3y t\u00ecm c\u00e1ch \u0111\u01b0\u1ee3c hi\u1ec3u v\u00e0 t\u00f4n tr\u1ecdng. T\u00ecm hi\u1ec3u c\u00e1ch giao ti\u1ebfp c\u1edfi m\u1edf v\u00e0 th\u01b0\u1eddng xuy\u00ean v\u1edbi nh\u00f3m c\u1ee7a b\u1ea1n v\u00e0 lu\u00f4n cung c\u1ea5p th\u00f4ng tin, l\u00fd do cho nh\u00e2n vi\u00ean \u0111\u1ec3 gi\u1ea3i th\u00edch b\u1ea5t k\u1ef3 quy\u1ebft \u0111\u1ecbnh n\u00e0o, b\u1ea5t k\u1ec3 quy\u1ebft \u0111\u1ecbnh \u0111\u00f3 c\u00f3 l\u00e0m v\u1eeba l\u00f2ng h\u1ecd hay kh\u00f4ng.<\/span><\/p>\n

Scarola n\u00f3i: “C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi nh\u1ea5t \u0111\u00e3 h\u1ecdc \u0111\u01b0\u1ee3c r\u1eb1ng n\u1ebfu h\u1ecd \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh \u0111\u00fang \u0111\u1eafn cho doanh nghi\u1ec7p, ngay c\u1ea3 khi quy\u1ebft \u0111\u1ecbnh \u0111\u00f3 b\u1ecb nhi\u1ec1u ng\u01b0\u1eddi ph\u1ea3n \u0111\u1ed1i, v\u00e0 d\u00e0nh th\u1eddi gian \u0111\u1ec3 gi\u1ea3i th\u00edch l\u00fd do cho quy\u1ebft \u0111\u1ecbnh \u0111\u00f3, h\u1ecd s\u1ebd gi\u00e0nh \u0111\u01b0\u1ee3c s\u1ef1 t\u00f4n tr\u1ecdng c\u1ee7a nh\u00e2n vi\u00ean<\/em>“. “V\u1ec1 l\u00e2u d\u00e0i, \u0111\u00e2y l\u00e0 k\u1ebft qu\u1ea3 t\u1ed1t nh\u1ea5t m\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 mong mu\u1ed1n.<\/em>“<\/span><\/p>\n

Khi b\u1ea1n \u0111ang x\u1eed l\u00fd c\u00e1c \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t, Monahan khuy\u00ean b\u1ea1n n\u00ean ti\u1ebfn h\u00e0nh ch\u00fang d\u1ef1a tr\u00ean c\u00e1c s\u1ed1 li\u1ec7u c\u1ee5 th\u1ec3 thay v\u00ec ch\u1ee7 quan. B\u1ea1n n\u00ean lo \u0111\u1ebfn chuy\u1ec7n l\u00e0m l\u00e3nh \u0111\u1ea1o c\u1ee7a nh\u00e2n vi\u00ean tr\u01b0\u1edbc khi t\u00ecm c\u00e1ch k\u1ebft b\u1ea1n v\u1edbi h\u1ecd.<\/span><\/p>\n

\"\"<\/span><\/p>\n

5. \u0110\u1ea1o \u0111\u1ee9c gi\u1ea3<\/span><\/strong><\/span><\/p>\n

T\u00e2m l\u00fd “l\u00e0m nh\u1eefng g\u00ec t\u00f4i n\u00f3i, kh\u00f4ng ph\u1ea3i nh\u1eefng g\u00ec t\u00f4i l\u00e0m” l\u00e0 \u0111\u1ed9c h\u1ea1i \u0111\u1ed1i v\u1edbi m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c c\u1ee7a b\u1ea1n. L\u00e0 m\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o, b\u1ea1n l\u00e0m g\u01b0\u01a1ng cho nh\u00f3m c\u1ee7a m\u00ecnh. N\u1ebfu b\u1ea1n mu\u1ed1n nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh t\u00f4n tr\u1ecdng v\u00e0 l\u1eafng nghe b\u1ea1n, b\u1ea1n ph\u1ea3i tu\u00e2n theo c\u00e1c quy t\u1eafc c\u1ee7a ri\u00eang b\u1ea1n. B\u1ea1n kh\u00f4ng th\u1ec3 gi\u1eef nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh c\u00f3 tr\u00e1ch nhi\u1ec7m n\u1ebfu b\u1ea1n kh\u00f4ng s\u1eb5n s\u00e0ng l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9.<\/span><\/p>\n

“M\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i l\u00e0 ng\u01b0\u1eddi c\u00f3 t\u00ednh ch\u00ednh tr\u1ef1c nh\u1ea5t v\u00e0 d\u1eabn \u0111\u01b0\u1eddng cho \u0111\u1ed9i ng\u0169 c\u1ee7a h\u1ecd”, Daniel Freschi, ch\u1ee7 t\u1ecbch c\u1ee7a c\u00f4ng ty ph\u00e1t tri\u1ec3n l\u00e3nh \u0111\u1ea1o EDGE cho bi\u1ebft. “N\u1ebfu b\u1ea1n v\u1ec1 s\u1edbm trong ng\u00e0y l\u00e0m vi\u1ec7c ho\u1eb7c bu\u00f4ng l\u1eddi gi\u00e8m pha \u0111\u1ed3ng nghi\u1ec7p, h\u00e0nh vi \u0111\u00f3 s\u1ebd \u0111\u01b0\u1ee3c c\u00e1c nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi c\u1ee7a b\u1ea1n sao ch\u00e9p. \u0110\u1ec3 tr\u00e1nh \u0111i\u1ec1u n\u00e0y, m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n l\u00e0m r\u00f5 c\u00e1c gi\u00e1 tr\u1ecb c\u1ee7a h\u1ecd, lu\u00f4n h\u00e0nh x\u1eed trong chu\u1ea9n m\u1ef1c c\u00e1c gi\u00e1 tr\u1ecb \u0111\u00f3 v\u00e0 nghi\u00eam kh\u1eafc v\u1edbi b\u1ea3n th\u00e2n h\u01a1n c\u1ea3 ti\u00eau chu\u1ea9n m\u00e0 h\u1ecd \u0111\u1eb7t ra cho nh\u00e2n vi\u00ean.\u201d<\/span><\/p>\n

“C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng mu\u1ed1n t\u1ea1o ra m\u1ed9t lo\u1ea1i m\u00f4i tr\u01b0\u1eddng nh\u1ea5t \u0111\u1ecbnh, nh\u01b0ng kh\u00f4ng th\u1ef1c s\u1ef1 mu\u1ed1n tham gia v\u00e0o v\u0103n h\u00f3a m\u00e0 h\u1ecd quy\u1ebft t\u00e2m t\u1ea1o ra”, Monahan n\u00f3i th\u00eam. “N\u1ebfu b\u1ea1n \u0111ang t\u00ecm c\u00e1ch t\u1ea1o ra m\u1ed9t m\u00f4i tr\u01b0\u1eddng h\u1ee3p t\u00e1c, tr\u01b0\u1edbc ti\u00ean h\u00e3y t\u1ef1 h\u1ecfi m\u00ecnh n\u1ebfu b\u1ea1n \u0111ang h\u1ee3p t\u00e1c v\u00e0 chia s\u1ebb v\u1edbi ng\u01b0\u1eddi kh\u00e1c. \u0110\u1eb7t m\u00ecnh v\u00e0o v\u1ecb tr\u00ed c\u1ee7a ng\u01b0\u1eddi kh\u00e1c s\u1ebd mang l\u1ea1i l\u1ee3i \u00edch cho b\u1ea1n.”<\/span><\/p>\n

B\u1ea1n kh\u00f4ng mu\u1ed1n c\u00f4 l\u1eadp b\u1ea3n th\u00e2n kh\u1ecfi ph\u1ea7n c\u00f2n l\u1ea1i c\u1ee7a nh\u00f3m, v\u00ec v\u1eady \u0111\u1eebng xa c\u00e1ch ho\u1eb7c h\u00e0nh \u0111\u1ed9ng nh\u01b0 b\u1ea1n t\u1ed1t h\u01a1n nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh, Monahan khuy\u00ean. \u0110i\u1ec1u n\u00e0y s\u1ebd ch\u1ec9 t\u1ea1o ra c\u0103ng th\u1eb3ng v\u00e0 l\u00e0m n\u1ea3n l\u00f2ng nh\u00e2n vi\u00ean. T\u1ed1t h\u01a1n l\u00e0 n\u00ean c\u1edfi m\u1edf v\u1ec1 nh\u1eefng sai s\u00f3t c\u1ee7a b\u1ea1n v\u1edbi nh\u00e2n vi\u00ean. B\u1ea1n c\u00e0ng minh b\u1ea1ch bao nhi\u00eau th\u00ec nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n s\u1ebd c\u00e0ng trung th\u1ef1c b\u1ea5y nhi\u00eau.<\/span><\/p>\n

“B\u1eb1ng c\u00e1ch chia s\u1ebb v\u1edbi nh\u1eefng ng\u01b0\u1eddi kh\u00e1c th\u1ea5t b\u1ea1i v\u00e0 th\u00e1ch th\u1ee9c b\u1ea3n th\u00e2n g\u1eb7p ph\u1ea3i, b\u1ea1n s\u1ebd t\u1ecf ra ch\u00e2n th\u00e0nh h\u01a1n v\u00e0 nh\u00e2n vi\u00ean s\u1ebd b\u1eaft \u0111\u1ea7u tin t\u01b0\u1edfng v\u00e0o b\u1ea1n”, c\u00f4 n\u00f3i th\u00eam. “Khi b\u1ea1n cho th\u1ea5y ra r\u1eb1ng k\u1ec3 c\u1ea3 m\u00ecnh c\u0169ng c\u00f3 \u0111i\u1ec3m y\u1ebfu c\u1ea7n kh\u1eafc ph\u1ee5c, b\u1ea1n s\u1ebd tr\u1edf n\u00ean d\u1ec5 g\u1ea7n g\u0169i v\u1edbi ng\u01b0\u1eddi kh\u00e1c h\u01a1n.”<\/span><\/p>\n

6. Kh\u00f4ng \u0111\u1eb7t k\u1ef3 v\u1ecdng r\u00f5 r\u00e0ng<\/span><\/strong><\/span><\/p>\n

Nh\u00e2n vi\u00ean th\u00e0 \u0111\u01b0\u1ee3c h\u01b0\u1edbng d\u1eabn v\u1ec1 nh\u1eefng vi\u1ec7c c\u1ea7n l\u00e0m h\u01a1n l\u00e0 b\u1ecb b\u1ecf r\u01a1i v\u1edbi nh\u1eefng c\u00e2u h\u1ecfi kh\u00f4ng c\u00f3 l\u1eddi gi\u1ea3i v\u00e0 s\u1ef1 kh\u00f4ng ch\u1eafc ch\u1eafn. Cung c\u1ea5p ch\u1ec9 d\u1eabn v\u00e0 \u0111\u01b0a ra h\u01b0\u1edbng \u0111i s\u01a1 b\u1ed9 s\u1ebd cung c\u1ea5p \u0111\u1ed9ng l\u1ef1c cho nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n v\u00e0 gi\u1eef cho h\u1ecd \u0111i \u0111\u00fang h\u01b0\u1edbng.<\/span><\/p>\n

“Khi m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o kh\u00f4ng \u0111\u1eb7t ra m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng, nh\u00e2n vi\u00ean c\u1ee7a h\u1ecd th\u01b0\u1eddng l\u00e0m vi\u1ec7c \u00ec \u1ea1ch v\u00e0 thi\u1ebfu \u0111\u1ecbnh h\u01b0\u1edbng<\/em>“, Freschi n\u00f3i. “Nh\u00e2n vi\u00ean c\u1ea5p d\u01b0\u1edbi c\u1ee7a b\u1ea1n mu\u1ed1n l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3; h\u1ecd mu\u1ed1n bi\u1ebft c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd c\u00f3 \u00fd ngh\u0129a v\u00e0 \u0111ang \u0111\u00f3ng g\u00f3p cho m\u1ed9t s\u1ee9 m\u1ec7nh l\u1edbn h\u01a1n. Kh\u00f4ng c\u00f3 k\u1ef3 v\u1ecdng hay m\u1ee5c ti\u00eau, h\u1ecd kh\u00f4ng th\u1ec3 \u01b0u ti\u00ean kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c<\/em>.”<\/span><\/p>\n

M\u1eb7c d\u00f9 \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 tin t\u01b0\u1edfng v\u00e0o nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n v\u1edbi c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a h\u1ecd, nh\u01b0ng \u0111i\u1ec1u \u0111\u00f3 kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 b\u1ea1n kh\u00f4ng n\u00ean \u1ee7y th\u00e1c c\u00e1c nhi\u1ec7m v\u1ee5 v\u00e0 l\u00e0m n\u1ed5i b\u1eadt c\u00e1c m\u1ee5c ti\u00eau \u0111\u1ec3 b\u1eaft \u0111\u1ea7u. C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o n\u00ean \u0111\u1eb7t m\u1ee5c ti\u00eau c\u00e1 nh\u00e2n cho nh\u00e2n vi\u00ean v\u00e0 gi\u1ea3i th\u00edch c\u00f4ng vi\u1ec7c c\u1ee7a h\u1ecd ph\u1ee5c v\u1ee5 m\u1ee5c ti\u00eau l\u1edbn ra sao, Freschi n\u00f3i th\u00eam.<\/span><\/p>\n

“L\u00e0 nh\u1eefng ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o, nhi\u1ec7m v\u1ee5 c\u1ee7a b\u1ea1n l\u00e0 cung c\u1ea5p m\u1ed9t b\u1ee9c tranh r\u00f5 r\u00e0ng nh\u01b0ng ng\u1eafn g\u1ecdn v\u1ec1 t\u1ea7m nh\u00ecn v\u00e0 k\u1ebft qu\u1ea3 mong mu\u1ed1n cho nh\u00f3m v\u00e0 t\u1ed5 ch\u1ee9c, “Rivers n\u00f3i.” M\u1ecdi ng\u01b0\u1eddi k\u1ebft n\u1ed1i v\u1edbi m\u1ed9t d\u1ef1 \u00e1n ho\u1eb7c nhi\u1ec7m v\u1ee5 d\u1ec5 d\u00e0ng h\u01a1n nhi\u1ec1u n\u1ebfu h\u1ecd bi\u1ebft n\u00f3 s\u1ebd \u0111i v\u1ec1 \u0111\u00e2u. \u0110\u1eebng gi\u1eef nh\u00e2n vi\u00ean trong b\u00f3ng t\u1ed1i\u2026 X\u00e1c \u0111\u1ecbnh th\u00f4ng tin n\u00e0o l\u00e0 quan tr\u1ecdng v\u00e0 sau \u0111\u00f3 cung c\u1ea5p c\u00e1c h\u01b0\u1edbng d\u1eabn v\u00e0 m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng \u0111\u1ec3 nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 h\u01b0\u1edbng t\u1edbi th\u00e0nh c\u00f4ng \u2013 ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 th\u1ea5t b\u1ea1i. “<\/span><\/p>\n

www.entrepreneur.com<\/span><\/strong><\/span><\/p>\n

C\u00e1c kh\u00f3a h\u1ecdc c\u00f9ng ch\u1ee7 \u0111\u1ec1<\/span><\/strong><\/em><\/span><\/p>\n

M\u1eddi b\u1ea1n tham kh\u1ea3o:<\/span><\/p>\n

L\u00c3NH \u0110\u1ea0O KI\u1ec6T XU\u1ea4T<\/a><\/strong><\/span> (GV: Brian Tracy<\/a><\/strong>)<\/span>
\nKh\u00f3a h\u1ecdc gi\u00fap h\u1ecdc vi\u00ean n\u1eafm b\u1eaft v\u00e0 s\u1eed d\u1ee5ng c\u00e1ch t\u01b0 duy c\u1ee7a m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o v\u00e0 t\u00edch h\u1ee3p \u0111i\u1ec1u \u0111\u00f3 v\u00e0o c\u00e1c th\u00f3i quen h\u1eb1ng ng\u00e0y. T\u1ea1o d\u1ef1ng s\u1ef1 t\u1ef1 tin cho c\u00e1c h\u1ecdc vi\u00ean \u0111\u1ec3 tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o k\u1ec3 c\u1ea3 trong c\u00f4ng vi\u1ec7c l\u1eabn \u0111\u1eddi t\u01b0. H\u01b0\u1edbng d\u1eabn h\u1ecdc vi\u00ean l\u00e0m ch\u1ee7 c\u00e1c k\u0129 n\u0103ng l\u00ean k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c, giao ti\u1ebfp, l\u00e0m vi\u1ec7c nh\u00f3m v\u00e0 c\u00e1c k\u0129 n\u0103ng ch\u1ee7 ch\u1ed1t kh\u00e1c m\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o b\u1eaft bu\u1ed9c ph\u1ea3i c\u00f3.<\/span><\/span>
\nPH\u00c1T TRI\u1ec2N K\u1ef8 N\u0102NG L\u00c3NH \u0110\u1ea0O DOANH NGHI\u1ec6P<\/a><\/strong><\/span> (GV: L\u00ea Ph\u1ee5ng H\u00e0o<\/a><\/strong>)<\/span>
\nKh\u00f3a h\u1ecdc gi\u00fap h\u1ecdc vi\u00ean hi\u1ec3u v\u00e0 \u00e1p d\u1ee5ng c\u00e1c k\u1ef9 n\u0103ng l\u00e3nh \u0111\u1ea1o cho doanh nghi\u1ec7p, \u0111\u1ecbnh h\u00ecnh phong c\u00e1ch l\u00e3nh \u0111\u1ea1o cho b\u1ea3n th\u00e2n. Ngo\u00e0i ra, h\u1ecdc vi\u00ean \u0111\u01b0\u1ee3c m\u1edf r\u1ed9ng t\u1ea7m nh\u00ecn nh\u01b0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u00e0nh c\u00f4ng b\u1eb1ng ph\u01b0\u01a1ng ph\u00e1p v\u1eadn d\u1ee5ng 5 c\u1ea5p \u0111\u1ed9 l\u00e3nh \u0111\u1ea1o trong t\u1ed5 ch\u1ee9c.<\/span><\/span>
\nPH\u01af\u01a0NG PH\u00c1P T\u01af DUY TRONG GI\u1ea2I QUY\u1ebeT V\u1ea4N \u0110\u1ec0 V\u00c0 RA QUY\u1ebeT \u0110\u1ecaNH<\/a><\/strong><\/span> (GV: Tr\u1ea7n T\u00f4 T\u1eed<\/a><\/strong>)<\/span>
\nKh\u00f3a h\u1ecdc h\u01b0\u1edbng d\u1eabn h\u1ecdc vi\u00ean ph\u00e2n t\u00edch, th\u1ea9m \u0111\u1ecbnh d\u1ef1 \u00e1n \u2013 L\u1ef1a ch\u1ecdn gi\u1ea3i ph\u00e1p t\u1ed1i \u01b0u, bi\u1ebft c\u00e1ch v\u1eadn d\u1ee5ng ph\u1ed1i h\u1ee3p 4 m\u00f4 h\u00ecnh t\u01b0 duy. H\u1ed7 tr\u1ee3 h\u1ecdc vi\u00ean gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 & ra quy\u1ebft \u0111\u1ecbnh \u2013 theo ng\u00f4n ng\u1eef h\u1ec7 th\u1ed1ng v\u00e0 nh\u1eadn bi\u1ebft t\u1ea7m quan tr\u1ecdng c\u1ee7a kh\u1ea3 n\u0103ng t\u01b0 duy.<\/span><\/p>\n

\u0110\u1ea6U T\u01af C\u1ed4 PHI\u1ebeU D\u00c0I H\u1ea0N<\/a><\/strong><\/span> (GV: L\u00e2m Minh Ch\u00e1nh<\/a><\/strong>)<\/span>
\nKh\u00f3a h\u1ecdc gi\u00fap h\u1ecdc vi\u00ean hi\u1ec3u r\u00f5 2 ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ea7u t\u01b0 d\u00e0i h\u1ea1n \u0111\u1ea1t t\u1ef7 su\u1ea5t l\u1ee3i nhu\u1eadn cao: ph\u01b0\u01a1ng ph\u00e1p \u0111\u1ea7u t\u01b0 theo tr\u01b0\u1eddng ph\u00e1i gi\u00e1 tr\u1ecb v\u00e0 ph\u01b0\u01a1ng ph\u00e1p ch\u1ecdn c\u1ed5 phi\u1ebfu v\u00e0 l\u1eadp danh m\u1ee5c \u0111\u1ea7u t\u01b0. <\/span><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

L\u00e3nh \u0111\u1ea1o kh\u00f4ng h\u1ec1 d\u1ec5 d\u00e0ng. Kh\u00f4ng ph\u1ea3i b\u1ea5t c\u1ee9 ai c\u0169ng c\u00f3 t\u1ed1 ch\u1ea5t \u0111\u1ec3 tr\u1edf th\u00e0nh \u00f4ng ch\u1ee7 ho\u1eb7c b\u00e0 ch\u1ee7. \u0110\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o…<\/p>\n","protected":false},"author":1,"featured_media":1507,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[133],"tags":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/bizuni.vn\/kien-thuc-quan-tri\/wp-content\/uploads\/2019\/01\/k-s16-pom-1348.jpg?fit=1400%2C1400&ssl=1","_links":{"self":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/3361"}],"collection":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/comments?post=3361"}],"version-history":[{"count":0,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/3361\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media\/1507"}],"wp:attachment":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media?parent=3361"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/categories?post=3361"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/tags?post=3361"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}