{"id":4556,"date":"2020-11-16T14:18:39","date_gmt":"2020-11-16T07:18:39","guid":{"rendered":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/?p=4556"},"modified":"2022-10-15T22:47:41","modified_gmt":"2022-10-15T15:47:41","slug":"su-khac-biet-giua-bat-chuoc-va-nguon-cam-hung","status":"publish","type":"post","link":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/su-khac-biet-giua-bat-chuoc-va-nguon-cam-hung\/","title":{"rendered":"S\u1ef0 KH\u00c1C BI\u1ec6T GI\u1eeeA B\u1eaeT CH\u01af\u1edaC V\u00c0 NGU\u1ed2N C\u1ea2M H\u1ee8NG"},"content":{"rendered":"

Ng\u00e0i Arthur Conan Doyle t\u1eebng n\u00f3i, \u201cKh\u00f4ng c\u00f3 g\u00ec l\u00e0 m\u1edbi. T\u1ea5t c\u1ea3 m\u1ecdi th\u1ee9 \u0111\u1ec1u \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.\u201d C\u00f3 l\u1ebd b\u1ea1n nh\u1eadn th\u1ea5y \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra khi ai \u0111\u00f3 t\u00ecnh c\u1edd tr\u1edf n\u00ean th\u00e0nh c\u00f4ng m\u1ed9t c\u00e1ch b\u1ea5t ng\u1edd. B\u1ed7ng nhi\u00ean ai c\u0169ng ngh\u0129 r\u1eb1ng h\u1ecd ph\u1ea3i l\u00e0m theo, v\u00e0 h\u1ecd \u0111\u1ed5 x\u00f4 theo xu h\u01b0\u1edbng \u0111\u00f3.<\/span><\/p>\n

K\u1ebft qu\u1ea3 l\u00e0 h\u1ecd th\u01b0\u1eddng lao xu\u1ed1ng v\u1ef1c. T\u1ea1i sao con ng\u01b0\u1eddi ch\u00fang ta l\u1ea1i c\u00f3 xu h\u01b0\u1edbng ch\u1ea1y theo nh\u1eefng ng\u01b0\u1eddi kh\u00e1c?<\/span><\/p>\n

Trong qu\u00e1 tr\u00ecnh ti\u1ebfn h\u00f3a, \u0111\u1ed9ng v\u1eadt c\u00f3 v\u00fa (kh\u00f4ng ch\u1ec9 con ng\u01b0\u1eddi) th\u1eed nghi\u1ec7m v\u00e0 quan s\u00e1t. Khi ch\u00fang ta ph\u00e1t hi\u1ec7n ra m\u1ed9t c\u00e1i c\u00e2y c\u00f3 v\u1ecb \u0111\u1eafng ho\u1eb7c l\u1eeda n\u00f3ng, ch\u00fang ta s\u1ebd tr\u00e1nh n\u00f3 v\u00e0o l\u1ea7n sau. Nh\u1eefng quan s\u00e1t n\u00e0y gi\u00fap ch\u00fang ta \u0111\u01b0a ra nh\u1eefng quy\u1ebft \u0111\u1ecbnh, trong \u0111\u00f3 c\u00f3 c\u00f3 c\u1ea3 quy\u1ebft \u0111\u1ecbnh d\u00e0nh h\u1ebft c\u00f4ng s\u1ee9c v\u00e0o nh\u1eefng ph\u01b0\u01a1ng ph\u00e1p c\u00f3 k\u1ebft qu\u1ea3.<\/span><\/p>\n

Trong m\u1ed9t th\u1eddi \u0111i\u1ec3m n\u00e0o \u0111\u00f3 trong l\u1ecbch s\u1eed, ng\u01b0\u1eddi ti\u1ec1n s\u1eed \u0111\u00e3 quy\u1ebft \u0111\u1ecbnh r\u1eb1ng b\u1eaft c\u00e1 v\u1edbi lao d\u1ec5 h\u01a1n l\u00e0 b\u1eb1ng tay kh\u00f4ng. Nh\u1eefng ng\u01b0\u1eddi kh\u00e1c trong b\u1ed9 l\u1ea1c b\u1eb1ng s\u1ef1 quan s\u00e1t c\u1ee7a h\u1ecd, b\u1eaft \u0111\u1ea7u l\u00e0m theo.<\/span><\/p>\n

\u0110\u00e2y l\u00e0 quy tr\u00ecnh \u0111\u01a1n gi\u1ea3n c\u1ee7a vi\u1ec7c b\u1eaft ch\u01b0\u1edbc. R\u1ea5t d\u1ec5 d\u00e0ng, v\u00e0 n\u00f3 gi\u00fap ch\u00fang ta nhanh ch\u00f3ng th\u00e0nh c\u00f4ng b\u1eb1ng c\u00e1ch s\u1eed d\u1ee5ng nh\u1eefng c\u00e1ch th\u1ee9c m\u00e0 ng\u01b0\u1eddi kh\u00e1c \u0111\u00e3 d\u00f9ng. Nh\u01b0ng b\u1eaft ch\u01b0\u1edbc l\u00e0 l\u01b0\u1eddi bi\u1ebfng. N\u00f3 l\u00e0 m\u1ed9t con \u0111\u01b0\u1eddng t\u1eaft. Vi\u1ec7c suy ngh\u0129 v\u1ec1 ngu\u1ed3n c\u1ea3m h\u1ee9ng h\u1ea5p d\u1eabn h\u01a1n r\u1ea5t nhi\u1ec1u.<\/span><\/p>\n

B\u1ea1n c\u00f3 th\u1ec3 n\u00f3i r\u1eb1ng, \u201cB\u1eaft ch\u01b0\u1edbc, ngu\u1ed3n c\u1ea3m h\u1ee9ng \u2013 ch\u00fang l\u00e0 nh\u01b0 nhau. B\u1ea1n ch\u1ec9 \u0111ang sao ch\u00e9p \u00fd t\u01b0\u1edfng c\u1ee7a ng\u01b0\u1eddi kh\u00e1c.\u201d<\/span><\/p>\n

\u0110\u01b0\u01a1ng nhi\u00ean l\u00e0 ch\u1ec9 c\u00f3 m\u1ed9t s\u1ed1 l\u01b0\u1ee3ng gi\u1edbi h\u1ea1n nh\u1eefng \u00fd t\u01b0\u1edfng. Khi Helen Keller c\u1ea3m th\u1ea5y d\u1eb1n v\u1eb7t b\u1edfi b\u00e0 b\u1ecb c\u00e1o bu\u1ed9c \u0111\u1ea1o v\u0103n v\u00e0o n\u0103m 1903, Mark Twain \u0111\u00e3 vi\u1ebft th\u01b0 kh\u00edch l\u1ec7: \u201cM\u1ecdi \u00fd t\u01b0\u1edfng \u0111\u1ec1u l\u00e0 sao ch\u00e9p, v\u00f4 th\u1ee9c hay c\u00f3 ch\u1ee7 \u0111\u00edch kh\u00f4ng quan tr\u1ecdng, b\u1ea1n \u0111\u1ec1u \u0111ang l\u1ea5y \u00fd t\u01b0\u1edfng l\u00e0 c\u1ea3 tri\u1ec7u nh\u1eefng ngu\u1ed3n kh\u00e1c nhau.\u201d<\/span><\/p>\n

Mark Twain \u0111\u1ed3ng \u00fd r\u1eb1ng ch\u1ec9 c\u00f3 m\u1ed9t s\u1ed1 \u00edt \u00fd t\u01b0\u1edfng \u0111\u1ed9c \u0111\u00e1o. Ch\u00eca kh\u00f3a c\u1ee7a ngu\u1ed3n c\u1ea3m h\u1ee9ng l\u00e0 c\u00e1ch ch\u00fang ta x\u00e1o tr\u1ed9n, t\u00e1i t\u1ea1o v\u00e0 s\u1eeda \u0111\u1ed5i nh\u1eefng \u00fd t\u01b0\u1edfng \u0111\u00f3 \u0111\u1ec3 t\u1ea1o ra nh\u1eefng c\u00e1ch th\u1ec3 hi\u1ec7n m\u1edbi v\u00e0 kh\u00e1c l\u1ea1. \u0110\u00e2y l\u00e0 b\u1ea3n ch\u1ea5t c\u1ee7a tinh th\u1ea7n doanh ch\u1ee7 – \u00fd t\u01b0\u1edfng th\u00fac \u0111\u1ea9y ch\u00fang ta.<\/span><\/p>\n

Ngu\u1ed3n c\u1ea3m h\u1ee9ng l\u00e0 ng\u1ecdn l\u1eeda \u0111\u1ea7u ti\u00ean nh\u00e9n l\u00ean khi ch\u00fang ta quan s\u00e1t m\u1ed9t th\u1ee9 g\u00ec \u0111\u00f3 v\u00e0 \u00e1p d\u1ee5ng \u00fd t\u01b0\u1edfng theo m\u1ed9t c\u00e1ch m\u1edbi. B\u1ea1n c\u1ea7n l\u00e0m g\u00ec \u0111\u1ec3 bi\u1ebfn \u00fd t\u01b0\u1edfng \u0111\u00f3 th\u00e0nh s\u1ef1 th\u1eadt, \u0111\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t s\u1ea3n ph\u1ea9m kinh doanh \u0111\u01b0\u1ee3c? B\u1ea1n s\u1ebd c\u1ea7n suy ngh\u0129 s\u00e2u xa h\u01a1n, m\u1ed9t m\u1ee5c ti\u00eau r\u00f5 r\u00e0ng v\u00e0 kh\u1ea3 n\u0103ng truy\u1ec1n \u0111\u1ea1t m\u1ee5c ti\u00eau \u0111\u00f3 \u0111\u1ec3 bi\u1ebfn n\u00f3 th\u00e0nh hi\u1ec7n th\u1ef1c.<\/span><\/p>\n

Henry Ford quan s\u00e1t c\u00e1c nh\u00e0 m\u00e1y v\u1ea3i c\u0169ng nh\u01b0 c\u00e1c nh\u00e0 m\u00e1y ch\u1ebf bi\u1ebfn th\u1ecbt, k\u1ebft h\u1ee3p c\u00e1c \u00fd t\u01b0\u1edfng v\u1edbi nhau v\u00e0 t\u1ea1o ra m\u1ed9t d\u00e2y chuy\u1ec1n t\u1ef1 \u0111\u1ed9ng s\u1ea3n xu\u1ea5t \u00f4 t\u00f4. \u00d4ng \u0111\u01b0\u1ee3c truy\u1ec1n c\u1ea3m h\u1ee9ng, nh\u01b0ng \u00f4ng kh\u00f4ng sao ch\u00e9p.<\/span><\/p>\n

H\u00e3y ngh\u0129 l\u1ea1i v\u1ec1 nh\u1eefng ng\u01b0\u1eddi ng\u01b0 ph\u1ee7 th\u1eddi ti\u1ec1n s\u1eed: \u0110i\u1ec1u g\u00ec \u0111\u00e3 khi\u1ebfn h\u1ecd thay \u0111\u1ed5i t\u1eeb c\u00e1ch s\u1eed d\u1ee5ng lao \u0111\u1ec3 b\u1eaft c\u00e1? C\u00f3 th\u1ec3 m\u1ed9t ng\u01b0\u1eddi trong s\u1ed1 h\u1ecd t\u00ecnh c\u1edd th\u1ea5y \u0111\u01b0\u1ee3c m\u1ed9t \u0111\u00e0n c\u00e1 b\u1ecb m\u1eafc trong rong bi\u1ec3n. \u0110i\u1ec1u \u0111\u00f3 c\u00f3 th\u1ec3 \u0111\u00e3 truy\u1ec1n c\u1ea3m h\u1ee9ng cho anh ta \u0111\u1ec3 t\u1ea1o ra m\u1ed9t chi\u1ebfc l\u01b0\u1edbi \u0111\u1ec3 c\u00f3 th\u1ec3 b\u1eaft nhi\u1ec1u c\u00e1 m\u1ed9t l\u00fac, thay v\u00ec s\u1eed d\u1ee5ng lao \u0111\u1ec3 b\u1eaft t\u1eebng con c\u00e1 m\u1ed9t.<\/span><\/p>\n

N\u1ebfu ch\u00fang ta l\u1ea5y \u00fd t\u01b0\u1edfng c\u1ee7a ng\u01b0\u1eddi kh\u00e1c v\u00e0 ch\u1ec9 sao ch\u00e9p ch\u00fang v\u00ec m\u1ee5c \u0111\u00edch c\u1ee7a b\u1ea3n th\u00e2n, kh\u1ea3 n\u0103ng th\u00e0nh c\u00f4ng c\u1ee7a ch\u00fang ta s\u1ebd l\u00e0 r\u1ea5t th\u1ea5p. Nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i gi\u00fap nh\u00e2n vi\u00ean hi\u1ec3u r\u1eb1ng \u0111i\u1ec1u g\u00ec th\u00e0nh c\u00f4ng \u2013 v\u00e0 l\u00fd do cho \u0111i\u1ec1u \u0111\u00f3.<\/span><\/p>\n

Ph\u1ea7n cu\u1ed1i c\u00f9ng l\u00e0 r\u1ea5t quan tr\u1ecdng. H\u1ecdc v\u1ec1 \u0111i\u1ec1u khi\u1ebfn ng\u01b0\u1eddi\u00a0 kh\u00e1c th\u00e0nh c\u00f4ng l\u00e0 r\u1ea5t d\u1ec5, nh\u01b0ng b\u1ea1n s\u1ebd c\u1ea7n ph\u1ea3i nh\u00ecn s\u00e2u v\u00e0o trong b\u1ea3n th\u00e2n m\u00ecnh v\u00e0 quy\u1ebft \u0111\u1ecbnh xem \u0111i\u1ec1u g\u00ec th\u00fac \u0111\u1ea9y b\u1ea1n, b\u1ea5t k\u1ec3 l\u00e0 c\u00e1 nh\u00e2n hay th\u01b0\u01a1ng hi\u1ec7u.<\/span><\/p>\n

B\u1eb1ng c\u00e1ch th\u1ea5u hi\u1ec3u b\u1ea3n th\u00e2n m\u00ecnh, b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 l\u1ea5y c\u1ea3m h\u1ee9ng \u0111\u00f3 v\u00e0 \u00e1p d\u1ee5ng v\u00e0o nh\u1eefng c\u00e1ch c\u1ee7a ri\u00eang b\u1ea1n. V\u00e0 \u0111\u00f3 l\u00e0 th\u1ee9 m\u00e0 kh\u00e1ch h\u00e0ng mu\u1ed1n. Nh\u01b0 Lev S. Vygotsky t\u1eebng n\u00f3i, \u201cQua nh\u1eefng ng\u01b0\u1eddi kh\u00e1c, ch\u00fang ta tr\u1edf th\u00e0nh con ng\u01b0\u1eddi c\u1ee7a ri\u00eang m\u00ecnh.\u201d<\/span><\/p>\n

Entrepreneuer<\/em><\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Ng\u00e0i Arthur Conan Doyle t\u1eebng n\u00f3i, \u201cKh\u00f4ng c\u00f3 g\u00ec l\u00e0 m\u1edbi. T\u1ea5t c\u1ea3 m\u1ecdi th\u1ee9 \u0111\u1ec1u \u0111\u00e3 \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n.\u201d C\u00f3 l\u1ebd b\u1ea1n nh\u1eadn th\u1ea5y \u0111i\u1ec1u g\u00ec s\u1ebd x\u1ea3y ra…<\/p>\n","protected":false},"author":1,"featured_media":4558,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[27],"tags":[43],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/bizuni.vn\/kien-thuc-quan-tri\/wp-content\/uploads\/2020\/11\/cam-hung-scaled.jpg?fit=2560%2C1709&ssl=1","_links":{"self":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/4556"}],"collection":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/comments?post=4556"}],"version-history":[{"count":0,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/4556\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media\/4558"}],"wp:attachment":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media?parent=4556"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/categories?post=4556"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/tags?post=4556"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}