{"id":4903,"date":"2021-01-26T09:06:32","date_gmt":"2021-01-26T02:06:32","guid":{"rendered":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/?p=4903"},"modified":"2022-10-15T22:47:35","modified_gmt":"2022-10-15T15:47:35","slug":"4903-2","status":"publish","type":"post","link":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/4903-2\/","title":{"rendered":"\u0110\u1ec3 tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i ba, b\u1ea1n ph\u1ea3i l\u00e0 m\u1ed9t ng\u01b0\u1eddi l\u00ednh t\u1ed1t tr\u01b0\u1edbc"},"content":{"rendered":"

\u201cNg\u01b0\u1eddi kh\u00f4ng th\u1ec3 nghe l\u1eddi ch\u1ec9 d\u1eabn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c, kh\u00f4ng th\u1ec3 tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi.\u201d<\/span><\/p>\n

C\u00e2u n\u00f3i c\u1ee7a Aristotle ch\u01b0a bao gi\u1edd sai. H\u00e3y c\u00e2n nh\u1eafc \u0111\u1ea1i d\u1ecbch m\u00e0 ch\u00fang ta \u0111ang tr\u1ea3i qua, nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o ch\u1ec9 tin v\u00e0o b\u1ea3n th\u00e2n m\u00ecnh v\u00e0 kh\u00f4ng ai kh\u00e1c \u0111\u00e3 minh ch\u1ee9ng r\u1eb1ng c\u00e1ch d\u1eabn d\u1eaft \u0111\u00f3 kh\u00f4ng c\u00f2n hi\u1ec7u qu\u1ea3.<\/span><\/p>\n

Trong m\u00f4i tr\u01b0\u1eddng l\u00e0m vi\u1ec7c hi\u1ec7n \u0111\u1ea1i ng\u00e0y nay, nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd c\u1ea7n ph\u1ea3i l\u1eafng nghe \u00fd ki\u1ebfn c\u1ee7a nh\u00e2n vi\u00ean. M\u1ed9t nghi\u00ean c\u1ee9u th\u1ef1c hi\u1ec7n b\u1edfi Kim Peter v\u00e0 Alexander Haslam ch\u1ec9 ra r\u1eb1ng nh\u1eefng ng\u01b0\u1eddi nh\u00e2n vi\u00ean t\u1ed1t th\u01b0\u1eddng \u0111\u01b0\u1ee3c \u0111\u1ed3ng nghi\u1ec7p c\u1ee7a<\/u> h\u1ecd coi tr\u1ecdng v\u00e0 c\u00f3 kh\u1ea3 n\u0103ng cao tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o ti\u1ebfp theo.<\/span><\/p>\n

D\u01b0\u1edbi \u0111\u00e2y l\u00e0 5 l\u00fd do l\u00fd gi\u1ea3i cho \u0111i\u1ec1u \u0111\u00f3.<\/span><\/p>\n

Lo\u1ea1i b\u1ecf c\u00e1i t\u00f4i c\u1ee7a b\u1ea3n th\u00e2n<\/strong><\/span><\/p>\n

C\u00e1i t\u00f4i c\u1ee7a m\u1ed9t l\u00e3nh \u0111\u1ea1o \u0111\u1ebfn t\u1eeb s\u1ef1 nh\u1eadn \u0111\u1ecbnh r\u1eb1ng th\u00e0nh c\u00f4ng x\u1ea3y ra l\u00e0 b\u1edfi h\u1ecd. Tuy nhi\u00ean c\u00e1c b\u00e1o c\u00e1o v\u00e0 nghi\u00ean c\u1ee9u \u0111\u00e3 ch\u1ec9 ra r\u1eb1ng \u0111\u00f3ng g\u00f3p t\u1eeb nh\u00e2n vi\u00ean chi\u1ebfm \u0111\u1ebfn 80% l\u00fd do th\u00e0nh c\u00f4ng c\u1ee7a m\u1ed9t t\u1ed5 ch\u1ee9c. \u0110\u00e2y l\u00e0 l\u00fd do c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o n\u00ean lo\u1ea1i b\u1ecf c\u00e1c r\u00e0o c\u1ea3n giao ti\u1ebfp gi\u1eefa h\u1ecd v\u00e0 nh\u00e2n vi\u00ean.<\/span><\/p>\n

\u0110\u00e2y l\u00e0 l\u00fac m\u00e0 l\u1ee3i \u00edch c\u1ee7a vi\u1ec7c c\u00f3 kinh nghi\u1ec7m khi l\u00e0m nh\u00e2n vi\u00ean t\u1ed1t t\u1ecfa s\u00e1ng: tr\u1ea3i nghi\u1ec7m l\u00e0m vi\u1ec7c v\u1edbi nh\u1eefng th\u00e0nh vi\u00ean kh\u00e1c s\u1ebd c\u00f3 th\u1ec3 gi\u00fap b\u1ea1n l\u1eafng nghe v\u00e0 th\u1ea5u hi\u1ec3u nh\u1eefng v\u1ea5n \u0111\u1ec1 m\u00e0 nh\u00e2n vi\u00ean c\u1ee7a b\u1ea1n g\u1eb7p ph\u1ea3i. Lo\u1ea1i b\u1ecf c\u00e1i t\u00f4i c\u1ee7a b\u1ea3n th\u00e2n s\u1ebd l\u00e0 m\u1ed9t b\u01b0\u1edbc ti\u1ebfn l\u1edbn trong vi\u1ec7c ph\u00e1t tri\u1ec3n phong c\u00e1ch l\u00e3nh \u0111\u1ea1o c\u1ee7a b\u1ea1n.<\/span><\/p>\n

\u0110\u01b0a ra quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t<\/strong><\/span><\/p>\n

Nh\u00e2n vi\u00ean hi\u1ec7n t\u1ea1i r\u1ea5t ch\u1ecdn l\u1ecdc trong vi\u1ec7c h\u1ecd l\u00e0m vi\u1ec7c cho ai, cho \u00fd t\u01b0\u1edfng v\u00e0 gi\u00e1 tr\u1ecb g\u00ec. C\u00e1c quy\u1ebft \u0111\u1ecbnh c\u1ee7a h\u1ecd d\u1ef1a v\u00e0o c\u00e1c gi\u00e1 tr\u1ecb v\u00f4 h\u00ecnh, nh\u1eefng m\u1ee5c ti\u00eau trong cu\u1ed9c s\u1ed1ng v\u00e0 t\u01b0\u01a1ng lai m\u00e0 h\u1ecd mu\u1ed1n \u0111\u01b0\u1ee3c ch\u1ee9ng ki\u1ebfn. \u0110\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh \u0111\u00f3, h\u1ecd tham kh\u1ea3o m\u1ea1ng x\u00e3 h\u1ed9i, ho\u1eb7c c\u00e1c ngu\u1ed3n th\u00f4ng tin kh\u00e1c.<\/span><\/p>\n

N\u1ebfu b\u1ea1n c\u00f3 th\u1ec3 \u0111\u01b0a ra c\u00e1c quy\u1ebft \u0111\u1ecbnh s\u00e1ng su\u1ed1t, b\u1ea1n s\u1ebd c\u00f3 th\u1ec3 hi\u1ec3u r\u00f5 h\u01a1n nh\u00e2n vi\u00ean c\u1ea7n \u0111i\u1ec1u g\u00ec. \u0110i\u1ec1u \u0111\u00f3 s\u1ebd khi\u1ebfn b\u1ea1n tr\u1edf th\u00e0nh m\u1ed9t thuy\u1ec1n tr\u01b0\u1edfng t\u00e0i ba v\u00e0 h\u1ea5p d\u1eabn, v\u00e0 c\u00f3 th\u1ec3 \u0111i\u1ec1u ch\u1ec9nh phong c\u00e1ch l\u00e3nh \u0111\u1ea1o cho ph\u00f9 h\u1ee3p.<\/span><\/p>\n

S\u1ef1 trung th\u00e0nh v\u00e0 t\u1eadn t\u1ee5y<\/strong><\/span><\/p>\n

M\u1ed9t l\u00fd t\u01b0\u1edfng, gi\u00e1 tr\u1ecb hay m\u1ee5c ti\u00eau m\u00e0 kh\u00f4ng c\u00f3 ng\u01b0\u1eddi th\u1ef1c hi\u1ec7n ch\u1ec9 l\u00e0 m\u1ed9t kh\u00e1i ni\u1ec7m v\u00f4 h\u00ecnh. M\u1ed9t trong nh\u1eefng ph\u1ea9m ch\u1ea5t m\u00e0 b\u1ea1n c\u1ea7n ph\u1ea3i c\u00f3 l\u00e0 kh\u1ea3 n\u0103ng ch\u1ea5p h\u00e0nh v\u00e0 l\u00e0m theo k\u1ebf ho\u1ea1ch \u0111\u00e3 \u0111\u1ec1 ra. B\u1ecf qua nh\u1eefng m\u1ee5c ti\u00eau ch\u1ec9 c\u00f3 l\u1ee3i cho b\u1ea3n th\u00e2n v\u00e0 t\u1eadp trung v\u00e0o nh\u1eefng gi\u00e1 tr\u1ecb, v\u00e0o t\u1eadp th\u1ec3 l\u00e0 m\u1ed9t ph\u1ea9m ch\u1ea5t m\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o ph\u1ea3i c\u00f3.<\/span><\/p>\n

S\u1ef1 chuy\u1ec3n \u0111\u1ed5i t\u1ef1 nhi\u00ean t\u1eeb ng\u01b0\u1eddi \u0111i theo th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o s\u1ebd c\u00f3 th\u1ec3 d\u1ea1y b\u1ea1n c\u00e1ch t\u1eadp trung v\u00e0o b\u1ee9c tranh to\u00e0n c\u1ea3nh v\u00e0 ph\u1edbt l\u1edd nh\u1eefng \u0111i\u1ec1u h\u1ea5p d\u1eabn ngay tr\u01b0\u1edbc m\u1eaft. \u0110\u1ec3 c\u00f3 th\u1ec3 d\u1eabn d\u1eaft doanh nghi\u1ec7p \u0111\u1ebfn v\u1edbi th\u00e0nh c\u00f4ng, b\u1ea1n s\u1ebd c\u1ea7n ph\u1ea3i ch\u00fa tr\u1ecdng c\u00e1c m\u1ee5c ti\u00eau d\u00e0i h\u1ea1n.<\/span><\/p>\n

Giao ti\u1ebfp<\/strong><\/span><\/p>\n

Theo Warren Bennis, ng\u01b0\u1eddi \u0111i \u0111\u1ea7u trong c\u00e1c nghi\u00ean c\u1ee9u v\u1ec1 l\u00e3nh \u0111\u1ea1o trong khung c\u1ea3nh hi\u1ec7n \u0111\u1ea1i, \u0111\u1ec3 c\u00f3 th\u1ec3 l\u00e0m vi\u1ec7c hi\u1ec7u qu\u1ea3, b\u1ea1n c\u1ea7n ph\u1ea3i giao ti\u1ebfp v\u1edbi nh\u00e2n vi\u00ean c\u1ee7a m\u00ecnh. S\u1ef1 quan tr\u1ecdng c\u1ee7a giao ti\u1ebfp, \u0111i k\u00e8m v\u1edbi \u0111\u00f3 l\u00e0 nh\u1eefng k\u0129 n\u0103ng ngo\u1ea1i giao l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng \u0111\u1ec3 b\u1ea1n c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i ba.<\/span><\/p>\n

Khi l\u00e0m vi\u1ec7c cho m\u1ed9t ai \u0111\u00f3, b\u1ea1n s\u1ebd c\u00f3 nh\u1eefng k\u0129 n\u0103ng n\u00e0y m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean. B\u1eb1ng c\u00e1ch l\u00e0m vi\u1ec7c v\u1edbi nhi\u1ec1u ng\u01b0\u1eddi, b\u1ea1n s\u1ebd \u0111\u01b0\u1ee3c hu\u1ea5n luy\u1ec7n v\u1ec1 c\u00e1ch giao ti\u1ebfp \u0111\u1ec3 nhanh ch\u00f3ng chia s\u1ebb \u00fd t\u01b0\u1edfng v\u00e0 \u00fd ki\u1ebfn. Kinh nghi\u1ec7m l\u00e0m vi\u1ec7c nh\u00f3m c\u0169ng s\u1ebd gi\u00fap b\u1ea1n gi\u1ea3i quy\u1ebft c\u00e1c t\u00ecnh hu\u1ed1ng kh\u00f3 kh\u0103n m\u1ed9t c\u00e1ch d\u1ec5 d\u00e0ng h\u01a1n.<\/span><\/p>\n

L\u00e0 nh\u00e0 l\u00e3nh \u0111\u1ea1o, b\u1ea1n ph\u1ea3i truy\u1ec1n \u0111\u1ea1t m\u1ee5c ti\u00eau v\u00e0 \u00fd \u0111\u1ecbnh c\u1ee7a m\u00ecnh cho nh\u00e2n vi\u00ean \u2013 n\u1ebfu b\u1ea1n kh\u00f4ng th\u1ec3 l\u00e0m \u0111i\u1ec1u n\u00e0y hi\u1ec7u qu\u1ea3, ph\u1ea3n \u1ee9ng d\u00e2y chuy\u1ec1n s\u1ebd x\u1ea3y ra v\u00e0 mang l\u1ea1i h\u1eadu qu\u1ea3 nghi\u00eam tr\u1ecdng.<\/span><\/p>\n

S\u1ef1 trung th\u1ef1c v\u00e0 l\u00f2ng d\u0169ng c\u1ea3m<\/strong><\/span><\/p>\n

\u0110\u00e2y l\u00e0 nh\u1eefng ph\u1ea9m ch\u1ea5t m\u00e0 m\u1ed9t ng\u01b0\u1eddi nh\u00e2n vi\u00ean t\u1ed1t n\u00ean c\u00f3. N\u1ebfu xem x\u00e9t k\u0129 h\u01a1n, b\u1ea1n s\u1ebd th\u1ea5y r\u1eb1ng \u0111\u00e2y c\u0169ng l\u00e0 nh\u1eefng ph\u1ea9m ch\u1ea5t m\u00e0 m\u1ed9t nh\u00e0 l\u00e3nh \u0111\u1ea1o t\u00e0i gi\u1ecfi c\u1ea7n ph\u1ea3i c\u00f3.<\/span><\/p>\n

B\u1ea1n s\u1ebd c\u1ea7n s\u1ef1 d\u0169ng c\u1ea3m \u0111\u1ec3 c\u00f3 th\u1ec3 ti\u1ebfp c\u1eadn ai \u0111\u00f3, b\u00e0n b\u1ea1c v\u1ec1 \u0111\u1ed9 hi\u1ec7u qu\u1ea3 c\u1ee7a chi\u1ebfn l\u01b0\u1ee3c m\u00e0 h\u1ecd \u0111\u01b0a ra. B\u1ea1n c\u0169ng c\u1ea7n ph\u1ea3i trung th\u1ef1c trong nh\u1eadn \u0111\u1ecbnh c\u1ee7a m\u00ecnh, kh\u00f4ng \u00e9m nh\u1eb9m hay gi\u1ea5u di\u1ebfm b\u1ea5t k\u00ec \u0111i\u1ec1u g\u00ec kh\u00f3 n\u00f3i. B\u1edfi v\u1eady, s\u1ef1 k\u1ebft h\u1ee3p c\u1ee7a l\u00f2ng d\u0169ng c\u1ea3m v\u00e0 s\u1ef1 trung th\u1ef1c l\u00e0 r\u1ea5t c\u1ea7n thi\u1ebft cho b\u1ea5t k\u00ec ai n\u1eafm v\u1ecb tr\u00ed quan tr\u1ecdng trong m\u1ed9t t\u1ed5 ch\u1ee9c.<\/span><\/p>\n

Tuy nhi\u00ean, n\u1ebfu b\u1ea1n \u0111\u00f3ng c\u1eeda giao ti\u1ebfp v\u1edbi nh\u1eefng ng\u01b0\u1eddi b\u1ea1n qu\u1ea3n l\u00fd, \u0111\u1eafm ch\u00ecm trong s\u1ef1 th\u01b0\u1ee3ng \u0111\u1eb3ng c\u1ee7a b\u1ea3n th\u00e2n, \u0111i\u1ec1u \u0111\u00f3 s\u1ebd khi\u1ebfn b\u1ea1n tr\u1edf th\u00e0nh m\u1ed9t k\u1ebb ki\u00eau ng\u1ea1o. \u0110\u00e2y l\u00e0 l\u00fd do m\u00e0 nh\u1eefng ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o t\u1ed1t thi\u1ebft l\u1eadp k\u00eanh giao ti\u1ebfp v\u00e0 m\u00f4i tr\u01b0\u1eddng c\u1edfi m\u1edf \u0111\u1ec3 nh\u00e2n vi\u00ean tho\u1ea3i m\u00e1i n\u00f3i ra \u00fd ki\u1ebfn c\u1ee7a h\u1ecd. Nh\u01b0 v\u1eady t\u1ea5t c\u1ea3 m\u1ecdi ng\u01b0\u1eddi s\u1ebd c\u00f3 c\u00f9ng m\u1ee5c ti\u00eau v\u00e0 h\u01b0\u1edbng \u0111\u1ebfn m\u1ed9t t\u01b0\u01a1ng lai chung.<\/span><\/p>\n

Nh\u00e2n vi\u00ean t\u1ed1t l\u00e0 t\u01b0\u01a1ng lai t\u01b0\u01a1i \u0111\u1eb9p<\/strong><\/span><\/p>\n

Nh\u1eefng ph\u1ea9m ch\u1ea5t th\u1ec3 hi\u1ec7n b\u1edfi m\u1ed9t ng\u01b0\u1eddi nh\u00e2n vi\u00ean t\u1ed1t l\u00e0 n\u1ec1n m\u00f3ng v\u1eefng ch\u1eafc \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 tr\u1edf th\u00e0nh nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd xu\u1ea5t s\u1eafc trong t\u01b0\u01a1ng lai. \u0110\u00e2y l\u00e0 l\u00fd do m\u00e0 nh\u1eefng nh\u00e0 qu\u1ea3n l\u00fd t\u01b0\u01a1ng lai n\u00ean h\u1ecdc h\u1ecfi ngay t\u1eeb b\u00e2y gi\u1edd v\u00e0 r\u00e8n gi\u0169a b\u1ea3n th\u00e2n.<\/span><\/p>\n

Theo Entrepreneur<\/span><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"

\u201cNg\u01b0\u1eddi kh\u00f4ng th\u1ec3 nghe l\u1eddi ch\u1ec9 d\u1eabn c\u1ee7a ng\u01b0\u1eddi kh\u00e1c, kh\u00f4ng th\u1ec3 tr\u1edf th\u00e0nh nh\u00e0 l\u00e3nh \u0111\u1ea1o gi\u1ecfi.\u201d C\u00e2u n\u00f3i c\u1ee7a Aristotle ch\u01b0a bao gi\u1edd sai. H\u00e3y c\u00e2n nh\u1eafc \u0111\u1ea1i…<\/p>\n","protected":false},"author":1,"featured_media":4905,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[137],"tags":[40],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/bizuni.vn\/kien-thuc-quan-tri\/wp-content\/uploads\/2021\/01\/nhan-vien2-scaled.jpg?fit=2560%2C1707&ssl=1","_links":{"self":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/4903"}],"collection":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/comments?post=4903"}],"version-history":[{"count":0,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/posts\/4903\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media\/4905"}],"wp:attachment":[{"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/media?parent=4903"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/categories?post=4903"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/bizuni.vn\/kien-thuc-quan-tri\/wp-json\/wp\/v2\/tags?post=4903"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}